Customer Review

Here's what Chris W had to say about

Chris W | Submitted 15 Dec 2011
Verified Customer

Excellent customer service delivered right on time and as promised. When I made an error on my order - which was my fault, not theirs - they went above and beyond to help resolve it for me. Truly outstanding service and a company that clearly cares about its customers.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 6,592


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
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Great, keep up the good work.

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Ryne - TX - United States 3 Jun 2016

Everything came packaged nicely, found no defects with the chess set and clock that was ordered. I will definitely be buying from chesshouse again!!

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Anonymous Customer 30 May 2016

Thank you! I really like the personal message for a gift :)

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Abdulrahman A 21 May 2016

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Anonymous Customer - GA - United States 20 May 2016

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Elementary Chess Club C - MD - United States 20 May 2016

Paul and Josh were very helpful in making sure I got the products I wanted even when that meant making multiple last minute changes to my order. Their personal attention made me feel like I was shopping in person at a local store instead of 2300 miles away. The quality of their products has always been excellent. Thanks!

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Mitchell R 18 May 2016

Good site and very reasonable shipping charges (unlike other sites!)

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