Customer Review

Here's what Chris W had to say about

Chris W | Submitted 15 Dec 2011
Verified Customer

Excellent customer service delivered right on time and as promised. When I made an error on my order - which was my fault, not theirs - they went above and beyond to help resolve it for me. Truly outstanding service and a company that clearly cares about its customers.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 6,460


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
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Matthew E A 20 May 2016

Website was easy to negotiate. Got the chess set, with deluxe bag and triple weighted pieces in the colors that I wanted.

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Dave - CA - United States 17 May 2016

The sales staff was very knowledgeable and spent a considerable amount of time with me over the phone to make sure I got the right set and board. In the end, I chose over other well-known suppliers based on customer service and selection.

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Nic C - NY - United States 16 May 2016

Although the initial delivery did not contained the quantity of products that I had ordered, Chess House went above and beyond to rectify the mistake and I received the missing item within a couple of days. Outstanding customer service! Thank you!!!

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Barrie 15 May 2016

Quick and easy shopping

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Dragoncoach1 - TX - United States 12 May 2016

I have been using Chesshouse service and products for many years! When I wrote my classroom impact grant to put chessboards into the classrooms working towards adding chess to the overall curriculum, they were a great help to me.

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Dr. Dennis S - NY - United States 21 Apr 2016

Great products and service !

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Joel D - OH - United States 19 Apr 2016

Fine quality and quick service. Highly recommended.

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Anonymous Customer 16 Apr 2016

Quick and easy ,thanks

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