Customer Review

Here's what Chris W had to say about

Chris W | Submitted 15 Dec 2011
Verified Customer

Excellent customer service delivered right on time and as promised. When I made an error on my order - which was my fault, not theirs - they went above and beyond to help resolve it for me. Truly outstanding service and a company that clearly cares about its customers.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 6,350


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

John 16 Apr 2016

Looks good can't wait to play

5 Stars

Anonymous Customer - MN - United States 15 Apr 2016

I found the item I was looking for with good explanations and at a great price. The seller followed up by email to ensure I received the product and was satisfied.

5 Stars

Renee W - SC - United States 7 Apr 2016

I was looking for a board big enough for a set of hand-crafted ceramic chess pieces, and also needed a safe storage solution. This chess board chest suited both needs. I was concerned about the slots being big enough to accommodate the big pieces, but neglected to measure the pawns. Luckily, they fit at an angle, and the lid sits high enough so as to not interfere. As I expected, the black and natural squares show off the red and white pieces well. Chess House had a good selection of products at reasonable prices and flat rate shipping. They kept me informed of the status and even followed up after delivery to confirm it arrived safely. Overall, I found this a good company to deal with.

5 Stars

Anonymous Customer 7 Apr 2016

Thank you
Novato Chess Club

5 Stars

geoff c 5 Apr 2016

very easy to do. love that you take purchase orders

5 Stars

Anonymous Customer 4 Apr 2016

A pleasure to deal with you! Great products, stellar service, Many thanks!

5 Stars

Sam 4 Apr 2016

Great Service

5 Stars

sean d 29 Mar 2016


5 Stars

Etienne - CA - United States 21 Mar 2016

Timely ordering and delivery with great customer service. Highly recommend.

5 Stars

David L 21 Mar 2016

Great, easy.

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