Customer Review

Here's what Chris W had to say about

Chris W | Submitted 15 Dec 2011
Verified Customer

Excellent customer service delivered right on time and as promised. When I made an error on my order - which was my fault, not theirs - they went above and beyond to help resolve it for me. Truly outstanding service and a company that clearly cares about its customers.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 5,969


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
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5 Stars

John J 10 Feb 2016

Excellent site - great selection!

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Kayln C - TX - United States 9 Feb 2016

It was quick and easy

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Crystal J - VA - United States 8 Feb 2016

Spectacular product! My chess board arrived on time, very well wrapped and in perfect condition. I am all smiles with no complaints!

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Denis M 6 Feb 2016

Excellent selection of chess storage boxes. Very easy online order process. Thanks, Denis Milliner

5 Stars

Connor - NY - United States 4 Feb 2016

very good

5 Stars

Len K 4 Feb 2016

easy web site to use and coupon code worked no problem

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Patrick 30 Jan 2016

Wonderful customer service, and very QUICK!

5 Stars

NMD - NC - United States 21 Jan 2016

Chesshouse gave me a wonderful experience!!!

5 Stars

Chess D - NY - United States 20 Jan 2016

A high-end chess store in a sea of discount retailers. The "Stack" chessboard that we bought was an absolute work of art. Each time after ordering, I got a personal email from Josh Burger asking me how the experience was. Who sends personal emails any more? I emailed my feedback, and Josh responded same day. They have achieved something special and rare -- an online presence that feels like a neighborhood chess shop. I buy all of my chess supplies from them now, and couldn't be happier.

5 Stars

Anonymous Customer 20 Jan 2016

easy site to navigate

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