Jay of C
CA - United States
15 Oct 2015
I can't say enough positive things about Bernard Watch, so I'll focus on the top three:
1. The items they sell are 100% authentic and in the condition described - in my case completely as new! I couldn't be more pleased with my new timepiece.
2. Their communication is exceptional. From inquiries, to purchase, to delivery - anytime I had a question -they were quickly answered by Bernard's staff.
3. Their customer service is top-notch. As an American diplomat stationed abroad I appreciated their willingness to work with me and ship worldwide.
I will definitely consider Bernard Watch for any future timepiece purchase.
QC - Canada
10 May 2015
The seller (Texas-based Bernard Watch Co.) was wonderfully honest, efficient and professional. I ordered a certain brand-new watch that they had in stock, paid for it via bank wire (according to simple & straightforward instructions they provided me with) and guess what?! Lo & behold (!) the watch reached me in perfect 'as described' condition THE VERY NEXT DAY (all the way from Austin, Texas, U.S.A. to Montreal, Quebec, Canada)!! Of course, Fedex also did a brilliant job there, but since we're talking about the seller now, I can only commend them in the most praiseworthy terms and recommend them with conviction to prospective clients, especially the sales executive who handled my order, a Mr. P. J. Ingenito; he is an exemplar of courtesy, professionalism and efficiency. All thanks & best wishes to Mr. P. J. & the Bernard Watch Co. --- (MM)
NY - United States
26 Sep 2014
I have dealt with BW for several years now; their customer service is excellent and every item is exactly as described. They are my first stop when shopping for a new timepiece.
CA - United States
8 Jan 2014
My latest buy from Bernard's was a ladies diamond Tag Hauer and a mens Eterna. Once
again a flawless transaction and product. I've been buying from Bernard's for over ten
years and look forward to their e-mail updates. The best value and selection around.
8 Nov 2013
quick and efficient experience
GA - United States
11 Sep 2013
easy transaction. Jeff was very professional, offered me a very fair price for my current watch, and shipped my 'new' watch out the same day he received my 'old' one. I will definitely do business with Bernard watch again. When I decided to sell my watch, I made 3 inquiries. Jeff was the first to respond, one never responded, and the third responded with a very low offer about a week after Jeff and I completed the transaction.