Customer Review

Here's what Roswell H had to say about

Roswell H | GA, United States | Submitted 5 Apr 2012

After researching the web I found Bernards to have a good reputation amongst watch enthusiasts for both quality and price. My purchase was exactly as described, shipping was excellent, and great communication with any questions I had during the process. The price was as fair as any I found and in most cases lower than most. Very good choice for the watch enthusiast, especially when buying online where there is always a risk factor involved with not seeing the item before purchase. Bernards is honest and highly recommended.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

5.0 Overall Rating

Based on 665

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Dean H - WA - United States 13 Jan 2017

Purchased a Fortis B-42 Pilots Watch. Arrived as described. XLNT condition. Was about half of retail. A great transaction. Was kept up to speed every step of the transaction process. Very happy with my buy and would do and probably will do business again with Bernard Watch. Been visiting their site for years probably once a week. One of my favorite watch sites.

5 Stars

Ralph - CA - United States 10 Nov 2016

I got a very nice timepiece at a fair price. Negotiation was friendly and email responses were prompt. Shipping was handled quickly and my time was packed properly with tamper evident tape as an added precaution.

I would happily do business with Bernard Watch again.

5 Stars

Ed S - IL - United States 19 Oct 2016

Jeff Bernard (owner) and PJ Ingenito (sales manager) were amazing! I bought a nice Hamilton watch from them about two years ago. Just after the 2-year manufacturer warranty expired, the watch started acting erratically. Sometimes it worked and sometimes it didn't. Although the warranty had expired a couple months prior, PJ had me send him the watch. He inspected it carefully and sent me a picture of a small screw that had come undone inside of the watch. He worked closely with Hamilton to cover the issue under warranty. Not only did they fix the watch, they did so 2-weeks earlier than promised and extended the warranty after completely refurbishing my watch. PJ did an incredible job keeping me up to date every step of the way. I highly recommend for your watch needs!

5 Stars

RC - NY - United States 19 Oct 2015

My first purchase of a timepiece, had a small issue with strap which they do not guarantee, but Cory and PJ offered a replacement strap at cost and they paid for shipping. Highly professional attentive service. Great teamwork on their behalf to resolve. Would not hesitate to purchase another timepiece.

5 Stars

Ali - NY - United States 21 Nov 2014

The Daytona P.J shipped to me is a beauty ; Ordered on thursday ; and had it friday.
Excellent customer service , and very professional.

5 Stars

Peter - PA - United States 9 Jul 2014

The company has excellent products and fantastic customer service.

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