Customer Review

Here's what Roswell H had to say about

Roswell H | GA - United States | Submitted 5 Apr 2012

After researching the web I found Bernards to have a good reputation amongst watch enthusiasts for both quality and price. My purchase was exactly as described, shipping was excellent, and great communication with any questions I had during the process. The price was as fair as any I found and in most cases lower than most. Very good choice for the watch enthusiast, especially when buying online where there is always a risk factor involved with not seeing the item before purchase. Bernards is honest and highly recommended.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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5 Stars

5 Overall Rating

Based on 597

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
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5 Stars

Jay of C - CA - United States 15 Oct 2015

I can't say enough positive things about Bernard Watch, so I'll focus on the top three:
1. The items they sell are 100% authentic and in the condition described - in my case completely as new! I couldn't be more pleased with my new timepiece.
2. Their communication is exceptional. From inquiries, to purchase, to delivery - anytime I had a question -they were quickly answered by Bernard's staff.
3. Their customer service is top-notch. As an American diplomat stationed abroad I appreciated their willingness to work with me and ship worldwide.
I will definitely consider Bernard Watch for any future timepiece purchase.

5 Stars

MM - QC - Canada 10 May 2015

The seller (Texas-based Bernard Watch Co.) was wonderfully honest, efficient and professional. I ordered a certain brand-new watch that they had in stock, paid for it via bank wire (according to simple & straightforward instructions they provided me with) and guess what?! Lo & behold (!) the watch reached me in perfect 'as described' condition THE VERY NEXT DAY (all the way from Austin, Texas, U.S.A. to Montreal, Quebec, Canada)!! Of course, Fedex also did a brilliant job there, but since we're talking about the seller now, I can only commend them in the most praiseworthy terms and recommend them with conviction to prospective clients, especially the sales executive who handled my order, a Mr. P. J. Ingenito; he is an exemplar of courtesy, professionalism and efficiency. All thanks & best wishes to Mr. P. J. & the Bernard Watch Co. --- (MM)

5 Stars

Mike - NY - United States 26 Sep 2014

I have dealt with BW for several years now; their customer service is excellent and every item is exactly as described. They are my first stop when shopping for a new timepiece.

5 Stars

Jeff - CA - United States 8 Jan 2014

My latest buy from Bernard's was a ladies diamond Tag Hauer and a mens Eterna. Once
again a flawless transaction and product. I've been buying from Bernard's for over ten
years and look forward to their e-mail updates. The best value and selection around.
Thanks !!

5 Stars

Grandams 8 Nov 2013

quick and efficient experience

5 Stars

Rob C - GA - United States 11 Sep 2013

easy transaction. Jeff was very professional, offered me a very fair price for my current watch, and shipped my 'new' watch out the same day he received my 'old' one. I will definitely do business with Bernard watch again. When I decided to sell my watch, I made 3 inquiries. Jeff was the first to respond, one never responded, and the third responded with a very low offer about a week after Jeff and I completed the transaction.

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