WA - United States
13 Jan 2017
Purchased a Fortis B-42 Pilots Watch. Arrived as described. XLNT condition. Was about half of retail. A great transaction. Was kept up to speed every step of the transaction process. Very happy with my buy and would do and probably will do business again with Bernard Watch. Been visiting their site for years probably once a week. One of my favorite watch sites.
CA - United States
10 Nov 2016
I got a very nice timepiece at a fair price. Negotiation was friendly and email responses were prompt. Shipping was handled quickly and my time was packed properly with tamper evident tape as an added precaution.
I would happily do business with Bernard Watch again.
IL - United States
19 Oct 2016
Jeff Bernard (owner) and PJ Ingenito (sales manager) were amazing! I bought a nice Hamilton watch from them about two years ago. Just after the 2-year manufacturer warranty expired, the watch started acting erratically. Sometimes it worked and sometimes it didn't. Although the warranty had expired a couple months prior, PJ had me send him the watch. He inspected it carefully and sent me a picture of a small screw that had come undone inside of the watch. He worked closely with Hamilton to cover the issue under warranty. Not only did they fix the watch, they did so 2-weeks earlier than promised and extended the warranty after completely refurbishing my watch. PJ did an incredible job keeping me up to date every step of the way. I highly recommend bernardwatch.com for your watch needs!
NY - United States
19 Oct 2015
My first purchase of a timepiece, had a small issue with strap which they do not guarantee, but Cory and PJ offered a replacement strap at cost and they paid for shipping. Highly professional attentive service. Great teamwork on their behalf to resolve. Would not hesitate to purchase another timepiece.
NY - United States
21 Nov 2014
The Daytona P.J shipped to me is a beauty ; Ordered on thursday ; and had it friday.
Excellent customer service , and very professional.
PA - United States
9 Jul 2014
The company has excellent products and fantastic customer service.