GA - United States
1 Jul 2016
Jeff and PJ were diligent and honest in their communications with me regarding my watch. They stand by their promise and deliver. Bernard Watch Co. is a trustworthy name. I was very satisfied.
NY - United States
19 Oct 2015
My first purchase of a timepiece, had a small issue with strap which they do not guarantee, but Cory and PJ offered a replacement strap at cost and they paid for shipping. Highly professional attentive service. Great teamwork on their behalf to resolve. Would not hesitate to purchase another timepiece.
14 Jul 2014
PJ was helpful and matter-of-fact in his discussions. Product was sent on-time and in exactly the condition noted. No BS here! I choose Bernard to purchase my DJ for two reasons : quality and honesty. I'll buy from them again....and soon!
NH - United States
3 Jul 2014
I had a great experience with my recent purchase of my Breitling Super Ocean 2 chronograph. I communicated with Jeff and PJ and they were both very professional and accommodating. I received my watch in a timely manner, shipping was perfect and there were no surprises. They went to a lot of care to ensure it arrived undamaged. Their customer service was superior to other places I had spoken to and it was an overall amazing experience. I highly recommend and will use them in the future.
PA - United States
15 Apr 2014
I just ordered and received a Ball Engineer Master II Diver watch from Bernard Watches. This is the slightly older version (2010 time frame) that I was looking for. BW had quite a good selection of this watch available and they were all unworn. The price was also about 40% lower than msrp. I ordered the watch with the overnight FedEx option and received it the next day in the morning. The watch was exactly as described and shown in the pics. It arrived well-packaged and the communication from BW was immediate as I had a couple of questions before receiving the watch. I will definitely look at their website the next time I'm looking for a higher end watch to see if they have it in stock. I think they were very professional with an outstanding level of customer service. The prices they offer also helped sway me into this purchase.
FL - United States
1 Nov 2013
Well, its been almost a month since I received my Breitling Aerospace and I have to say, I am beyond pleased with the watch (On my wrist as I type this). The piece has more than met my expectations... It is light, comfortable, extremely accurate, functional and looks great on the wrist. What else could anyone possibly want from a watch?.
Watch was delivered promptly and exactly as described.
The transaction experience with Bernard Watch was impeccable from the onset. P.J. Was an absolute pleasure to deal with and his customer service, professionalism and knowledge are some of the best I have seen.
I highly recommend Bernard Watch to anyone looking to purchase a fine timepiece.