IL - United States
19 Oct 2016
Jeff Bernard (owner) and PJ Ingenito (sales manager) were amazing! I bought a nice Hamilton watch from them about two years ago. Just after the 2-year manufacturer warranty expired, the watch started acting erratically. Sometimes it worked and sometimes it didn't. Although the warranty had expired a couple months prior, PJ had me send him the watch. He inspected it carefully and sent me a picture of a small screw that had come undone inside of the watch. He worked closely with Hamilton to cover the issue under warranty. Not only did they fix the watch, they did so 2-weeks earlier than promised and extended the warranty after completely refurbishing my watch. PJ did an incredible job keeping me up to date every step of the way. I highly recommend bernardwatch.com for your watch needs!
VT - United States
3 Sep 2016
Reputable dealer that delivered fast, and everything that was promised at a great price. A+
WA - United States
16 Jun 2016
Wish I could rate satisfaction with the product a 6 star. I purchased my first watch through Bernard Watch (Breitling Colt GMT). Of course with anything you aren't buying in person it's a little nerve racking as to what a business deems a certain quality. Mint absolutely means mint with this company, my watch looks amazing with no visual defects I could find whatsoever. I was in contact with them as per protocol with shipping and am always happy to see a company looking out for legitimacy. Will buy again as soon as I have the money rather than when I get tired of this one as I don't think I will.
TX - United States
17 Aug 2014
communication was great. answered all my questions. shipping and receiving was a piece of cake. thanks!