England - United Kingdom
28 Mar 2015
I have a two small shared hosting packages and the price I pay I don't expect to receive very good support. I accept with any shared hosting uptime cannot be guaranteed neither can it be 100% and anyone who suggests otherwise is living a dream. However on the occasions I have opened a ticket they have been answered and investigated promptly. I have been with ayksolutions.com since Jun/18/2008 oh wow where has the time gone!
ON - Canada
17 Feb 2015
I very seldom contact support, but if I do, the response is always prompt and issues are always resolved.
WI - United States
31 Dec 2013
Prompt support, on New Years Eve of all days. Fixed issue within 10 minutes of submitting.
NC - United States
10 Nov 2013
Hi Guys and Gals,
I'll just say you all are top notch and go above and behind with support. I've tested many other companies none compare to the expertise you all. Previously I would just get a ticked bumped up to a higher level of tier support etc. with AYK everyone is knowledgeable and prompt. Thank you for offering a premium hosting solution.
QC - Canada
8 Nov 2013
I am pretty satisfied with your service. Yes, I have experienced some downtime issues with my boxes, but you guys have always been right there for me, at my beck and call whenever I need you.
Additionally, you guys are always more than fair when it comes to helping me configure my boxes with my DirectAdmin control panel.
Overall, I am very pleased with the service, both in terms of the hardware I receive from you as well as the customer service. Prices seem to be quite fair too.
AL - Indonesia
22 Mar 2013
Great service with affordable price, also helpful and kindness staff.
WA - United States
8 Feb 2012
I had never heard of AYK Solutions before, but they had an awesome deal I couldn't pass up on WHT.
So far the service has been exceptional, and the server is rock solid. I'll be moving my other servers here soon!
23 Sep 2011
Great response time and excellent service.
I've been with AYK for nearly a year now and I couldn't be happier. If you're ready to make the step up from budget hosting to someone that can still work with you to spec out a server for your needs at an extremely competitive price, shoot these guys an email and see what they have available. You will not regret it. With datacenters located all ove
r the globe they're certain to have something for you.. or they'll just build it
16 Sep 2011
AYKsolutions - best solution for small/high business
I have several plans with them and i can sleep well because their team watch over my servers. I started with a small shared account and now, after two years i have multiple dedicated boxes. I like the way they treat their customers, even if they have a small or a big plan. Their tehnical support is the best i ever meet ( worked with many hosting pro
viders ). In one word: If you need cheap and no headache for your internet bussiness, AYKsolutions it's your best choice
13 Sep 2011
Using their service for 4 years without problem.
Support is not the fastest of the world ,but all inquiry are fixed in time .
they have also fixed my pbandwith overuse ,without make me paying it,just by upgrading my account ! perfect!
Good services ,you can go with them !