Here’s what a customer had to say about 1800pools.com
5 stars
Anonymous Customer 30 May 2012
Shipping is ridiculously high
Recommend this Company
5 stars
Would Buy Again
3 stars
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1800pools.com Reviews and Overall Ratings

1800pools.com has received the following ratings and reviews from 2353 actual paying customers.
overall
Recommend this Company 5 stars
Would Buy Again 5 stars
Price 5 stars
Product Satisfaction 5 stars
Delivery Time 5 stars
Customer Service 4 stars
>See More Detailed Ratings
Recommend this Company
5 stars
Recommend
Would Buy Again
5 stars
Rebuy
Price
5 stars
Price
Product Satisfaction
5 stars
Product
Delivery Time
5 stars
Delivery
Customer Service
4 stars
CustomerService
About 1800pools.com

We started 1800Pools.com out of an idea to provide one goal. Complete customer satisfaction. As a customer, we want you to feel safe and secure browsing and buying from us. Our website is locked down secure, so you can feel free to enter your personal information. And we never give out or sell anyone's email address. We feel it is an honor to build your trust, and want you as a long-term customer.


We offer a huge selection of pool and spa parts and supplies along with all the leisure related items to keep you enjoying your indoor and outdoor activities throughout the summer and all year long. During off-season swimming pool times, check out our Ice Rinks, Winter Fun, and Christmas Store categories.

Our customer service is second to none. The single most important difference between average and an excellent shopping experience is how you are treated as a customer. We treat each one of you, like you are our very first.

Our buying power is huge, so we have the large selection of products at great and competitive prices. We pass those savings on to our customers.

You also have a combined 150 years of experience in the pool industry working at our company and helping you make the right choices for all of your pool and outdoor leisure needs. Feel safe from people that have been in the industry forever.

To sum it up, we have provided easy safe website navigation, a very comprehensive selection of pool and leisure related products, great customer service, very competitive prices and experienced staff to help you. What more could you as for?

Steve Merillat
1800Pools.com
More 1800pools.com Reviews

5 stars
Ken F - FL, United States 09 Sep 2012

look forward to future business with you.

5 stars
Ken R - IL, United States 08 Apr 2012

Great prices, found all the repair parts I needed for my pool heater. Fast delivery. You have my continued business.

5 stars
Radine - UT, United States 14 Aug 2012

Website was easy to navigate with good product descriptions. Delivery address was incorrect when I received the confirmation email. I did not find a contact number to notify company. Thank goodness FedEx called me to verify my address!

5 stars
Brenda P 17 Jun 2014

Ordering was easy, prices are good.....I'm still waiting for the screen to say how long it will take to arrive. If the date is good, I give this site 5 stars! If it's going to take weeks and I cannot cancel my order I give it zero. Crossing my fingers!

5 stars
Diana R - IL, United States 31 May 2012

The delivery was faster than expected.

5 stars
Bill 07 Jun 2014

Was not thrilled with the start up kit compared to others I have purchased. But, it also did not cost me as much. It did the job.

5 stars
Jacqueline - FL, United States 14 Apr 2012

Was sent the wrong size, told in an impersonal email I would be subject to 20% restock fee as well as shipping. Not that biggie on shipping but restock fee when not my error? Finally spoke to Patricia McDaniel as she was not someone I would want in customer "SERVICE" as she came off snitty about the whole thing. Im sorry for the not favorable comments and Im sorry I bought this online.

5 stars
Albert S 04 Jul 2014

Exactly as ordered, prompt delivery, correct part. An excellent transaction, done efficiently.!

5 stars
david V - MI, United States 07 Jul 2012

SHIPPING WAS AS FAST AS FINDING THE PART!

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