treefrogsswingsets.com Customer Review

Here's what Katie had to say about treefrogsswingsets.com

Katie | TX, United States | Submitted 21 Jun 2016

Best decision for our family! Our daughter loves it and is hardly ever not playing on it!

Product Satisfaction 5 5.0
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treefrogsswingsets.com Reviews

5 Stars

4.9 Overall Rating

Based on 187

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About treefrogsswingsets.com

A Tree Frogs swing set represents an investment in your child's future. Year after year, you can trust Tree Frogs high-quality outdoor swing sets and playsets to build strength, build confidence, develop the imagination and bring outdoor fun for the entire family.

Other Customer Reviews for treefrogsswingsets.com

5 Stars

Barbara W - TX - United States 18 Dec 2015

Tree Frogs were fantastic since I began my search, through installation and follow up. John Carter provided sufficient information without pushing for the sale. He answered every question and gave us valuable information. This entire process was non stressful from John to the other rep who spoke to me on the phone several times, to the installation crew... Highly recommend this business. Customer service is stellar.

5 Stars

Courtney 28 Aug 2015

I am very impressed with the playset. It is well made and my boys love it!

5 Stars

Alfred - TX - United States 28 Aug 2015

The play set was installed when scheduled and within the promised time frame. One item was not packed with the play set but this was rectified within a week. The brackets were not the same color. This is minor and was promised to be resolved but it has yet to be resolved.

The overall quality of the play set is very high and better than I imagined.

5 Stars

Deborah B - TX - United States 17 Jun 2015

David Hough, the salesman at the Tree Frog Store, was great and assisted me in finding the right sized swing set for my yard. He even went as far as to come to my house and measure my backyard to make sure I purchased a swing set that would be appropriate for my yard. He was very patient as it was a long, drawn out process for me to choose, because I had to be sure the swing set would fit in with the current landscaping in my yard and fit my grandchildren's needs.

Also, the installers were awesome! Jeremy and his crew were very accommodating to my requests and made sure the swing set was installed the way I wanted. I felt bad for them because it was raining the whole time they were installing my swing set, but they persevered through the process until they were done.

After my first grandson was a year old, I began taking him to the Tree Frog store in League City, TX close to my home with the intent of getting a swing set for him to play on when he was at my house, however, initially he didn't want anything to do with them. I went again when he was 2 and still, he was afraid to try out any of the swing sets. At age 3 he started exploring the sets a little bit but was still reluctant. However, this year, at almost 5 years old, he enjoyed playing on the swing set models, and I knew it was now time to purchase one. Each year I would speak with David, and he was very patient and kind and never pressured me. Now I have 2 grandchildren and another on the way who will arrive in August of this year so I am sure this swing set will get plenty of use.

There is one part that was not the correct part which he wrote up in his report to ensure the issue would be corrected as soon as possible.

5 Stars

Anonymous Customer - TX - United States 15 Jun 2015

Great sales guy. Very informative. The installation was very fast.

5 Stars

Heather - TX - United States 30 May 2015

It's everything we hoped for and more!!! From talking with the local office out of League City to communicating with the delivery team all of our questions/concerns were answered in a timely manner. We did not feel by pressure from sales team. Installation team worked quickly and cleaned up there mess before they left. We did opt for an installment plan which is working out fine for our family at this time. No complaints at this time.

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