treefrogsswingsets.com Customer Review

Here's what Anonymous Customer had to say about treefrogsswingsets.com

Anonymous Customer | TX, United States | Submitted 17 Mar 2016

This is the second tree frog swing set we have purchased (we moved) and we love them. They are built to last, installed safely/correctly, and use quality materials. Their installation crew is efficient and clean. The kids love the different activities the swing set provided. Any inquiries we have had, on either system, Tree Frogs has been quick to respond. Our buying for the second one was strictly by email and information was provide promptly and thoroughly. I would highly recommend Tree Frogs for their product and customer service.

Product Satisfaction 5 5.0
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treefrogsswingsets.com Reviews

5 Stars

4.9 Overall Rating

Based on 187

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About treefrogsswingsets.com

A Tree Frogs swing set represents an investment in your child's future. Year after year, you can trust Tree Frogs high-quality outdoor swing sets and playsets to build strength, build confidence, develop the imagination and bring outdoor fun for the entire family.

Other Customer Reviews for treefrogsswingsets.com

5 Stars

Greg - TX - United States 11 May 2017

The playground set is perfect for the kids and they are having a blast. Even though we had two additional visits after the initial delivery due to a couple pieces needing replacement and a mismatched roof, our issues were resolved in a timely and professional manner. Tree Frogs has provided exceptional customer support and makes a great product!

5 Stars

Kandace - TX - United States 27 Jul 2016

My kids (age 4 & 2) love the jaguar play set! It keeps them entertained for hours! Along with great and fast customer service comes a great, reliable product!

5 Stars

Lauren - TX - United States 5 Jan 2016

We bought a 13*13 Spring Free trampoline. Hands down best purchase we've made in years. Easy transaction, installation crew was professional and prompt. Promotional pricing was available.

5 Stars

Jen - TX - United States 28 Aug 2015

The kids love their new playset! Installation was quick and easy, less than 3 hours. Sales did a great job of helping us navigate our HOA restrictions.

5 Stars

Kerry - TX - United States 31 Jul 2015

Loved the customer service and the installers they did a great job!

5 Stars

Alex - TX - United States 4 Jun 2015

Overall, it was the best decision and a great experience purchasing a swing set from Tree Frogs.

We have a 2 year old girl and one on the way, so my wife and I decided it would be a great idea to purchase a swing set for our backyard. We allocated a budget for this and began to do research on the best options. I originally entertained the idea of shopping a pre-assembled set from a major home improvement store and complete the installation myself, so started comparing options, reading customer feedback, etc. Unfortunately, the feedback would vary from positive to negative comments on product quality, delivery, product install, etc. A friend then recommended Tree Frogs so I went to their site and looked at their products. I called the local store and was able to obtain a catalog and pricing schedule. At first, I was hesitant because the price was above my budget, but as I discussed the options and talked to other people who had purchased their product I decided to get the Parrott Island fort. I do admit the price was more than what I had planned on spending, but it was well worth it.

The entire purchase experience to installation took about two weeks. The customer representative was very helpful in explaining the options, pricing, warranty, etc. and there was never any pressure to make the sale. I made several calls before I decided to purchase and they were always very helpful in providing the answers to my questions. The installation process was even better. They scheduled a time at my convenience and completed the installation in about 3-4 hours. I am glad I did not try this myself as I am sure it would have taken me days to complete. The crew was also very helpful to recommend the best placing based on my yard dimensions. The product quality is very good and the set looks great in our yard. It is a premium price if you compare to a product from a home improvement store, but you will definitely get a premium product and an excellent customer experience.

My daughter loves her "house". We look forward to the many years my family will enjoy this swing set.

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