TX - United States
20 Feb 2017
My wife and I purchased the outdoor set for our young grandchildren. The research I conducted prior to deciding on TreeFrog did show other companies with high or favorable ratings. However, after looking closer the materials used by TreeFrog were superior compared to those used by the other companies, and, TreeFrog sets are made in the USA!
Since we live some distance from our grandchildren, it was convenient and cost effective to allow TreeFrog to deliver and build the set on-site at a time TreeFrog arranged with our daughter. At this point, I have nothing but good things to say about TreeFrog and their customer service. Great job guys!
28 Sep 2016
We were at a dead end in constructing our playground when we stopped into Tree Frogs and met Brian Reilly. A previous contractor was not able to come up with a concept or service we liked. Brian got the project moving and delivered a tremendous product. We and the children are very happy with our playground.
TN - United States
7 May 2016
Great play set and my kids love it!
TX - United States
4 Jun 2015
Overall, it was the best decision and a great experience purchasing a swing set from Tree Frogs.
We have a 2 year old girl and one on the way, so my wife and I decided it would be a great idea to purchase a swing set for our backyard. We allocated a budget for this and began to do research on the best options. I originally entertained the idea of shopping a pre-assembled set from a major home improvement store and complete the installation myself, so started comparing options, reading customer feedback, etc. Unfortunately, the feedback would vary from positive to negative comments on product quality, delivery, product install, etc. A friend then recommended Tree Frogs so I went to their site and looked at their products. I called the local store and was able to obtain a catalog and pricing schedule. At first, I was hesitant because the price was above my budget, but as I discussed the options and talked to other people who had purchased their product I decided to get the Parrott Island fort. I do admit the price was more than what I had planned on spending, but it was well worth it.
The entire purchase experience to installation took about two weeks. The customer representative was very helpful in explaining the options, pricing, warranty, etc. and there was never any pressure to make the sale. I made several calls before I decided to purchase and they were always very helpful in providing the answers to my questions. The installation process was even better. They scheduled a time at my convenience and completed the installation in about 3-4 hours. I am glad I did not try this myself as I am sure it would have taken me days to complete. The crew was also very helpful to recommend the best placing based on my yard dimensions. The product quality is very good and the set looks great in our yard. It is a premium price if you compare to a product from a home improvement store, but you will definitely get a premium product and an excellent customer experience.
My daughter loves her "house". We look forward to the many years my family will enjoy this swing set.