treefrogsswingsets.com Customer Review

Here's what Carlos had to say about treefrogsswingsets.com

Carlos | Submitted 16 Oct 2015

Great customer service. Called warranty after install about issue I had. They immediately came out to fix problem.

Product Satisfaction 4 4.0
Customer Service 5 5.0
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treefrogsswingsets.com Reviews

5 Stars

4.9 Overall Rating

Based on 191

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About treefrogsswingsets.com

A Tree Frogs swing set represents an investment in your child's future. Year after year, you can trust Tree Frogs high-quality outdoor swing sets and playsets to build strength, build confidence, develop the imagination and bring outdoor fun for the entire family.

Other Customer Reviews for treefrogsswingsets.com

5 Stars

Marc T - TX - United States 28 May 2016

Staff very helpful and courteous. Helped me find the right model for us, did not try to pressure us for extra items. We were very happy dealing with TreeFrogs

5 Stars

Robert - TX - United States 4 May 2016

These guys came out installed the base and quickly turned around and set up the ryvals hoop in seamless fashion. Extra sturdy goal and looks pro. Kids love it. Very high quality hoop and pro customer service.

5 Stars

Barbara W - TX - United States 18 Dec 2015

Tree Frogs were fantastic since I began my search, through installation and follow up. John Carter provided sufficient information without pushing for the sale. He answered every question and gave us valuable information. This entire process was non stressful from John to the other rep who spoke to me on the phone several times, to the installation crew... Highly recommend this business. Customer service is stellar.

5 Stars

Parrot Island P - TX - United States 25 Jul 2015

This is the best thing I ever spent $ on. My grandbaby loves it and I love the look on her face. David Hough sold me the equipment and he is the best.

5 Stars

Deborah B - TX - United States 17 Jun 2015

David Hough, the salesman at the Tree Frog Store, was great and assisted me in finding the right sized swing set for my yard. He even went as far as to come to my house and measure my backyard to make sure I purchased a swing set that would be appropriate for my yard. He was very patient as it was a long, drawn out process for me to choose, because I had to be sure the swing set would fit in with the current landscaping in my yard and fit my grandchildren's needs.

Also, the installers were awesome! Jeremy and his crew were very accommodating to my requests and made sure the swing set was installed the way I wanted. I felt bad for them because it was raining the whole time they were installing my swing set, but they persevered through the process until they were done.

After my first grandson was a year old, I began taking him to the Tree Frog store in League City, TX close to my home with the intent of getting a swing set for him to play on when he was at my house, however, initially he didn't want anything to do with them. I went again when he was 2 and still, he was afraid to try out any of the swing sets. At age 3 he started exploring the sets a little bit but was still reluctant. However, this year, at almost 5 years old, he enjoyed playing on the swing set models, and I knew it was now time to purchase one. Each year I would speak with David, and he was very patient and kind and never pressured me. Now I have 2 grandchildren and another on the way who will arrive in August of this year so I am sure this swing set will get plenty of use.

There is one part that was not the correct part which he wrote up in his report to ensure the issue would be corrected as soon as possible.

5 Stars

G pawpaw - TX - United States 15 Jun 2015

The salesperson was very knowledgeable about the products and helped us with our selection. The installers were on time and very efficient assembling the swingset. Overall value was very good.

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