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Love the product I received! Great Product for a great price! I will be looking forward to ordering from Smoktek again! |
After I placed an order online I was able to call in and add an additional item to the order. Great customer service. Oh and by the way I received my order in two days using standard postage, again great job guys. Thanks, Rudy |
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Very quick & easy. Took no longer than 4 minutes to find my item, exactly what I was looking for, understand all the specifications, select the shipping / billing info & pay for it. I ordered my item Friday morning, around 11:30 east coast time, and selected first class USPS shipping. I didn't expect it to get processed by Friday but it was not only processed, it was shipped out almost immediately! I received my iclear 30's on Monday Morning, it actually arrived in Nevada early Sunday Morning! I was shocked and amazed that I could get something from Florida this quick, with only USPS First Class, but that's all thanks to Smokteks amazing and quick response to orders. I've worked for at a few drop ship companies myself and I know that it's all too easy to let customers orders fall behind and ship them out whenever it's most convenient. Smoktek's dedication, quality assurance, and customer service exceeds all expectations and is a testament to what a great online shopping experience could be. Thank you Smoktek! |
This was my first order with smoktek.com. When my order arrived, there was an issue with one of the batteries that had been delivered. I contacted smoktek who offered me advice to try to operate the battery. When this did not fix the problem, they immediately emailed me a return authorization and return instructions. I am currently waiting for the replacement battery. I am very happy with all of my interactions and the customer service at smoktek. I would definitely recommend smoktek to anyone! Thank you for your great products and your outstanding customer service! |
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One set of the batteries had a crease or dent on side which which you probably could not have seen until you had taken the batteries out of the cellophane wrapper and had them in your hands. Customer support issued an RMA as soon as they understood what I meant by dented. |
It is how internet shopping should be. |
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Lots of selection, Great Prices! highly Recommend |
quick and easy |
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