Noord Brabant - Netherlands
8 Aug 2016
Site5 has a great service and professional replies on every issue that I needed help with. The process is fluent, quick, friendly and professional. they really take the worries out of the hand of the clients. Stable environment to work with (cpanel). I feel more than comfortable having my business hosted by site5.
NSW - Australia
4 Aug 2016
I love Site5. So easy to deal with and great great great customer service.
OH - United States
15 Jul 2016
I moved to Site5 upon recommendation of our new webmaster. The transition was very smooth. My customer service concerns were related to ensuring we handled the DNS transfers properly. The Site5 backstage is intuitive, powerful, and simple to navigate. Their communications are prompt, and customer service is exceptional. I run a non-profit agency and deal with many customer service reps regularly. Site5 has given me the best experiences so far. I highly recommend them without reservation.
John E. Litton / Kobalt M
FL - United States
6 Jul 2016
I have been dealing with Web-Hosting companies since the beginning of those services being offered. The way you can tell who will be around to grow and assist you is when you have a challenge.
Challenges are normal! Those who expect 100% uptime are nothing real. But it is when you have clients going through any downtime at all and make contact to see what;s happening that you find how good, ... how really good your hosting company is.
Site5 is such a company. In any instance where I have had the need to contact service, I have engagement by people who understand my problem, who listen and provide detailed answers a tech minded person such as myself expects. I am not given a simple auto-reply and left to wonder what is going on. Instead, I am provided with an email that has a face, name and response that is direct and addressing my need, whatever it is.
Site5 provides the most complete and satisfying feel of customer service of any of the 20+ forms I've used over the years. I've been with them going on 3 years and unless they change ... I have no plans to.
27 May 2016
Male' - Maldives
19 Apr 2016
I am an active member of site5 and I recommend them for new comers. They are doing a great job in helping their customer. Online support is extremely good too. I am very lucky to be with site5.
I suggest for the management to offer a good discount for existing customers who have been with site5 for over 10 years or more, to recognize them being with you for a decade, valuing of your business. I think this may help to bring newcomers too.
MD - United States
15 Apr 2016
We have been hosting here for some time and it has been pain and worry free - exactly how you want your hosting experience to be. When issues do arise, customer support has been quick to respond and the problem get fixed fast.