Customer Review

Here's what Chris had to say about

Chris | TN, United States | Submitted 1 Mar 2017

I was having trouble getting my Android phone connected to my email account. I connected with someone named Jani via the chat box. This person was very helpful and had me up and going within minutes. This was a great customer service experience and makes me glad our company uses ServerPoint for our email hosting.

Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 300

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

CWR - CT - United States 22 Oct 2017

ServerPoint responded to and resolved my concerns very quickly. They provide a rare and superior level of customer service in a day of largely electronic communications. Highly recommended.

5 Stars

Lori C - MN - United States 14 Aug 2017

Serverpoint has hosted the website for a non-profit I volunteer for. I do not have a background in programming or building websites but working with the website is one of the roles I fill for the non-profit. When I have problems getting something to work, I fill out a ticket describing my problem and asking for step by step instructions to resolve the issue. The tech support people at Serverpoint are consistently fast, thorough and detailed in their responses and stay with me until the problem is solved.

5 Stars

Graeme M - WA - Australia 6 Feb 2017

Your support staff responded quickly & politely and whilst the issue was a bit complicated, they resolved it quickly.

5 Stars

James - GA - United States 20 Jan 2017

Great communication and service. The portal is very easy to use to open a ticket regarding any issues or requests I may have.

5 Stars

Aaron - NM - United States 17 Nov 2016

Great customer service and your employees are always experts.

5 Stars

DomonicC 10 Oct 2016

Had some problem with server. I just needed to tell that I have problem. The support team just took the resposibility even before I was ready to hand over :)

They were quick, informative, communicating, respossible and skillfull!
Just excellent! These guys rock!

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