Customer Review

Here's what Trusty N had to say about

Trusty N | MA, United States | Submitted 15 Feb 2017

Where to even start? These guys are direct, the team is nice, and they respond quickly. Everyone I have talked to has been very pleasant and for once I don't dread contacting my hosting provider.

5/5 doesn't cover my experience, if you're a small business trying to get services up in a great VPS / Dedicated server environment, this is the company to choose. It's worth pointing out that I did have a few issues and questions, but their support team had them resolved in literally minutes - I was blown away.

Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 290

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Seth B - NC - United States 9 Oct 2017

I've always had a great support experience with ServerPoint. They respond quickly and professionally. I have high confidence in the ability of the support staff. Whenever I have had issues that I assume are going to be time consuming and laborious to solve, the support staff pretty much resolve it in just a matter of minutes. And I should clarify, most all of my issues have been self-inflicted. However, it's a relief to know there are folks who know what they are doing and can fix it quickly.

5 Stars

Roy 8 Jun 2017

Had an issue with the mail security certificate and Outlook 2007 after setting up a new computer. Opened a Tech Support Ticket and within about 30 minutes I had the answer emailed to me. Been with Serverpoint for years and always had A1 service and response time. As Phil Robertson might say
I am Happy Happy Happy!!!

5 Stars

James - GA - United States 20 Jan 2017

Great communication and service. The portal is very easy to use to open a ticket regarding any issues or requests I may have.

5 Stars

Bethany 10 Jan 2017

My issue was resolved quickly, as always.

5 Stars

WCHS W - UT - United States 26 Dec 2016

We have hosted the Washington County Historical Website on ServerPoint for a number of years now. There have been very few problems and most, if not all, were mine as an amateur webmaster. When I have had a problem, the support staff have always responded promptly and patiently. It is comforting to know I have professionals backing me up.

5 Stars

Dominic - CT - United States 23 Nov 2016

Super service! Very personalised service!

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