Customer Review

Here's what Trusty N had to say about

Trusty N | MA, United States | Submitted 15 Feb 2017

Where to even start? These guys are direct, the team is nice, and they respond quickly. Everyone I have talked to has been very pleasant and for once I don't dread contacting my hosting provider.

5/5 doesn't cover my experience, if you're a small business trying to get services up in a great VPS / Dedicated server environment, this is the company to choose. It's worth pointing out that I did have a few issues and questions, but their support team had them resolved in literally minutes - I was blown away.

Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 285

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Jarrod E - WV - United States 15 Aug 2017

ServerPoint is a little too pricy on their support. I am new to Windows Servers, i just bought my first ASP.NET application so i needed a Windows Server. $35 is a little high for support, but i am happy to pay it if it means that i can get my business online. Thanks for offering Windows hosting at cheaper prices then my other host. Overall their support is the best, i get a reply within 1-5 hours every time i submit a support ticket and i have submitted a lot!

5 Stars

Harley - NY - United States 3 Apr 2017

Had a problem with the port assignment for my SMTP settings in my email in Thunderbird when I changed services from Frontier to Spectrum.

The online Web Mail at Serverpoint worked fine both sending and receiving, and I could receive OK in Thunderbird, but just couldn't send anything.

Jay S. was stumped for awhile as well, but he figured it out, and I'm up and running again! Serverpoint is the best! Been with them for years, almost since they started, and they've never let me down. I am planning on staying as long as they'll have me!

5 Stars

James - GA - United States 20 Jan 2017

Great communication and service. The portal is very easy to use to open a ticket regarding any issues or requests I may have.

5 Stars

Alfredo - BCN - MEXICO 14 Jan 2017

Serverpoint's service has always been stellar to say the least, there's nothing wrong to talk about, just keep the good work as now and I'll remain a happy customer.

5 Stars

Elaine - WI - United States 22 Nov 2016

I was unaable to get into my account to reach the billing section. Two sites had to be taken down due to the death of one person, and the complete revamping of the other - I had no password/login codes on either, the person that died was the one who was in control of the sites. Jay helped a lot, we got both down and finalized. I'll be redoing my site from scratch.

5 Stars

Sunil H - NCR - India 29 Oct 2016

Its absolutely amazing, very courteous support, on time every time. Great Experience.

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