8 Jun 2017
Had an issue with the mail security certificate and Outlook 2007 after setting up a new computer. Opened a Tech Support Ticket and within about 30 minutes I had the answer emailed to me. Been with Serverpoint for years and always had A1 service and response time. As Phil Robertson might say
I am Happy Happy Happy!!!
WA - United States
1 Feb 2017
It took some time ... about 48 hours ... but Serverpoint's Tech Support was great. Very responsive. I particularly liked that my initial telephone contact with Chris was an unusual tech-support interaction in that Chris did not automatically assume that I didn't know what I was doing. Thank You Chris, Ruthy, Ann and José!
NC - United States
1 Feb 2017
I've been with Serverpoint for over 16 years (was Aplushosting back then.) The hosting services are very reliable and responsive. This might be said of many hosting services. What I believe is extraordinary with Sserverpoint is the support. Always timely and always effective. And I always get the sense that they really care about helping me get a problem resolved. Never sense that they hope I'll just go away, as in some other services I've dealt with over the years. Enthusiastically recommend.
23 Jan 2017
The service is great and pricing unbeatable!
BCN - MEXICO
14 Jan 2017
Serverpoint's service has always been stellar to say the least, there's nothing wrong to talk about, just keep the good work as now and I'll remain a happy customer.
Gauteng - South Africa
6 Dec 2016
Thank you to Jay S for walking me through the simple steps of creating a new website. He was incredibly helpful!
WA - Australia
27 Nov 2016
Customer Service was very good. The issue got resolved. However I am frustrated at the fact that the web site statistics (smartstas) continue to break down regularly. While the customer service/technical support people solve the issue and act professionally, I think somebody needs to look into the issue to find out what is causing the constant breakdowns. I am getting fed up that the system is not reliable.
7 Nov 2016
Very prompt and helpful response. Solved my problem.