NSW - Australia
31 Dec 2016
I was impressed - following up on a discrepancy between domain name (present) and website (absent). Not for the sake of company profits, but a real concern for my interests.
UT - United States
26 Dec 2016
We have hosted the Washington County Historical Website on ServerPoint for a number of years now. There have been very few problems and most, if not all, were mine as an amateur webmaster. When I have had a problem, the support staff have always responded promptly and patiently. It is comforting to know I have professionals backing me up.
WA - Australia
27 Nov 2016
Customer Service was very good. The issue got resolved. However I am frustrated at the fact that the web site statistics (smartstas) continue to break down regularly. While the customer service/technical support people solve the issue and act professionally, I think somebody needs to look into the issue to find out what is causing the constant breakdowns. I am getting fed up that the system is not reliable.
WI - United States
22 Nov 2016
I was unaable to get into my account to reach the billing section. Two sites had to be taken down due to the death of one person, and the complete revamping of the other - I had no password/login codes on either, the person that died was the one who was in control of the sites. Jay helped a lot, we got both down and finalized. I'll be redoing my site from scratch.