Customer Review

Here's what Ronald C had to say about

Ronald C | Submitted 12 Mar 2017
Verified Customer

The shopping experience was good. I bought the camera a year ago but didn't actually use it until Feb. 2017. The camera works well. I haven't yet tried to reply the images (no need). I feel the instructions were unclear until I figured the mindset of the writer, then I was able to struggle through it. I suggest you find another person who can rewrite the instructions with more clarity so a reader will find no confusion due to grammar and punctuation errors. This will also add a greater awareness of professionalism to your fine product and service. Thank you for the opportunity to respond with an evaluation.

Recommend this Company 4 4.0
Would Buy Again 4 4.0

Response from

Ronald: First I want to thank you for your purchase. It is very rare indeed that somebody would search out a dash camera for purchase and then not use it for more than a year. I also appreciate your comments that "the shopping experience was good" as well as mention that we have a fine product and service.

As far as grammar and punctuation errors you point out we are not English majors but have taken great care in replacing the factory manual with what all of our customers agree is a very detailed and easily understood set of instructions. We are keenly aware that many of our customers are over the age of 50 and because of that we take great care in making sure everything is easily understood. Occasionally a younger customer ( a millennial) will point out that our instructions are OVER simplified. If you take the time reviewing some of our other 2,000 + reviews (similar to the time you spent "grading" our grammar, sentence structure or punctuation) you will find many comments complimenting us on our very detailed an easily understood instructions.

The "bottom line" is that we are please that you recognize you purchased a fine product. I am also hoping I did not commit any grammar or punctuation errors here.....

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SecuritySystems.Com is a 35 year old privately held company located in Quincy, Ma. Specializing in the sale of unique high quality surveillance products. There are many shops or manufactures churning out what appears to be surveillance products. A perfect example is the ever popular spy pen. There is however a world of difference when it comes to the quality of actual electronic components. Regarding this device as well as all of our surveillance products we work closely with only two shops and demand that only the highest quality components be used. is proud to be the only on-line vendor that offers a Life Time Warranty on every product we sell. Combine this with the fact that we are actually in the security business and not a warehouse selling crates of products acquired from unknown sources with the cheapest price being the driving force. We actually KNOW what we are selling; we answer our phones with intelligent advice from prospective customers and provide real support to any that requires it.  It is not by chance that we enjoy a return rate of less than 1% while the rest of the so called "security" stores average 25% or greater. 

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Anonymous Customer 24 Apr 2016

The picture is ver clear and I am very satisfied with the purchase

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Ryan M - TX - United States 21 Apr 2016

I dint think I've ever seen a website with so much info & details. Good job guys!

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Kelli M 11 Apr 2016

Sorry it took so long to respond. It was a gift and I had to wait for a review. He loves it!

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