securitysystems.com Customer Review

Here's what Ronald C had to say about securitysystems.com

Ronald C | Submitted 12 Mar 2017
Verified Customer

The shopping experience was good. I bought the camera a year ago but didn't actually use it until Feb. 2017. The camera works well. I haven't yet tried to reply the images (no need). I feel the instructions were unclear until I figured the mindset of the writer, then I was able to struggle through it. I suggest you find another person who can rewrite the instructions with more clarity so a reader will find no confusion due to grammar and punctuation errors. This will also add a greater awareness of professionalism to your fine product and service. Thank you for the opportunity to respond with an evaluation.

Recommend this Company 4 4.0
Would Buy Again 4 4.0

Response from securitysystems.com:

Ronald: First I want to thank you for your purchase. It is very rare indeed that somebody would search out a dash camera for purchase and then not use it for more than a year. I also appreciate your comments that "the shopping experience was good" as well as mention that we have a fine product and service.

As far as grammar and punctuation errors you point out we are not English majors but have taken great care in replacing the factory manual with what all of our customers agree is a very detailed and easily understood set of instructions. We are keenly aware that many of our customers are over the age of 50 and because of that we take great care in making sure everything is easily understood. Occasionally a younger customer ( a millennial) will point out that our instructions are OVER simplified. If you take the time reviewing some of our other 2,000 + reviews (similar to the time you spent "grading" our grammar, sentence structure or punctuation) you will find many comments complimenting us on our very detailed an easily understood instructions.

The "bottom line" is that we are please that you recognize you purchased a fine product. I am also hoping I did not commit any grammar or punctuation errors here.....

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securitysystems.com Reviews

5 Stars

4.8 Overall Rating

Based on 2,304

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About securitysystems.com

SecuritySystems.Com is a 35 year old privately held company located in Quincy, Ma. Specializing in the sale of unique high quality surveillance products. There are many shops or manufactures churning out what appears to be surveillance products. A perfect example is the ever popular

5 Stars

Bob - BC - Canada 8 Jun 2016

If you are keeping your vehicle for some time and the 12v outlet you plug into is always live it pays to have it converted to operate off the ignition switch as suggested in the instructions. Not that costly and sure saves a lot of plug in,plug out "forgot to" problems. Had a 4yr old previous unit which is still running fine .

5 Stars

Kelli M 11 Apr 2016

Sorry it took so long to respond. It was a gift and I had to wait for a review. He loves it!

5 Stars

Anonymous Customer 4 Apr 2016

Great product. Great customer service.

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