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I started 1800Pools.com out of an idea to provide one goal. Complete customer satisfaction. As a customer, I want you to feel safe and secure browsing and buying from us. Our website is locked down secure, so you can feel free to enter your personal information. And we never give out or sell anyone's email address. I feel it is an honor to build your trust, and want you as a long-term customer.
We offer a huge selection of pool and spa parts and supplies along with all the leisure related items to keep you enjoying your indoor and outdoor activities throughout the summer and all year long. During off-season swimming pool times, check out our Ice Rinks, Winter Fun, and Christmas Store categories.
Our customer service is second to none. The single most important difference between average and an excellent shopping experience is how you are treated as a customer. We treat each one of you, like you are our very first.
Our buying power is huge, so we have the large selection of products at great and competitive prices. We pass those savings on to our customers.
You also have a combined 150 years of experience in the pool industry working at our company and helping you make the right choices for all of your pool and outdoor leisure needs. Feel safe from people that have been in the industry forever.
To sum it up, we have provided easy safe website navigation, a very comprehensive selection of pool and leisure related products, great customer service, very competitive prices and experienced staff to help you. What more could you as for?
Steve Merillat
1800Pools.com
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Can I return a part that was ordered and not used |
The web site was informative and easy to use. Price was as expected, delivery was prompt, overall very pleased. |
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i have not opened up my pool cover yet, but i do not anticipate any problems. i have used ****pools many times in the past and have never been disappointed |
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Sofar happy, I can say better after product is received. |
excellent experience, the site was easy to understand and found older polaris parts for my pool vac. Wish shipping was not so expensive because parts were very lightweight. |
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Was sent the wrong size, told in an impersonal email I would be subject to 20% restock fee as well as shipping. Not that biggie on shipping but restock fee when not my error? Finally spoke to Patricia McDaniel as she was not someone I would want in customer "SERVICE" as she came off snitty about the whole thing. Im sorry for the not favorable comments and Im sorry I bought this online. |
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