Customer Review

Here's what alsantour had to say about

alsantour | NY, United States | Submitted 14 Apr 2012

awesome staff and great support anytime, everytime

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 4 4.0
Product Satisfaction 4 4.0
Customer Service 5 5.0
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5 Stars

4.9 Overall Rating

Based on 6,179

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

John Vickers H - BC - Canada 22 Aug 2016

I'm a small reseller, hosting, design, WordPress expert & site Maintenance. I came to Site5 from Hostgator which had become, in my opinion, a horror show. I love that I can choose to have my servers in Canada, Vancouver BC in my case. I find their technical support very good.

5 Stars

Festival D - AB - Canada 22 Aug 2016

No problems so far in the 2 years we've been with them, and whenever I've had questions or issues, they answer and take care of it almost immediately!

5 Stars

Ozzie F 19 Aug 2016

Overall beyond expectations.

Last ticket (august 2016) was handled at top professionalism as usual, which was good. Speed of response was somewhat slower than i'm used too, but i guess it's a busy period with all the hacker attacks because every other time your service is super fast.

Glad i've left HostGator to finally find you - what a difference. You never leave me stranded and you do for me the hard tasks that i used to have to do myself. No more banging my head on the keyboard with frustration - phew!

I also feel safer here because i know you take security matters very seriously.

Thanks guys for the dedication and good service,
Ozzie Freedom,

5 Stars

The Tab D - ON - Canada 8 Aug 2016

Switched to Site 5 after numerous issues with previous hosting company. My main concern was that previous hosting company any time I had to speak to support you could tell they were clueless -- with Site 5 every interaction with support and sales has been with someone knowledgeable. I've had sites on Site 5 for around two years and I'm quite happy with the service.

Before picking Site 5 I did a lot of research and they were one of four hosting options that had lots of strong support in tech forums which are a much more reliable source of service reviews than affiliate marketing landing pages designed to look like review sites. I'm sure the other three would have likely been just as good but I went with Site 5 because they had a Toronto option for server location and we're a Canadian company.

5 Stars

Vittorio (Inweb M - Napoli - Italia 8 Aug 2016

For the reseller service could be interesting to have the highest bandwidth limits. for the rest it's all very efficient!

5 Stars

Konrad N - IL - United States 5 Aug 2016

Site 5 is the best hosting company I have ever worked with, period.
I decided to give them a try some 3 years ago, when a friend of mine needed a Magento-based website. As of today, I am managing about 20 websites hosted on seven Site5 accounts. This includes three VPS and four HostPro+Turbo accounts.

We've NEVER experienced any host-related problems, their hard- and software is always up to date, extremely fast and reliable. Account management, admin control panel etc. are the most user-friendly, intuitive and easy to use tools I have ever seen. Extensive knowledge base is a great source for learning and solving problems. If you ever get any, that is.

Site5 Support is simply incredible. I think these guys simply love their job, and it shows. Extremely knowledgeable people, lightning fast responses, they don't hesitate to go an extra mile to help you, even when they don't have to (e.g. problems with your own software). Like I mentioned before, we have NEVER had any technical problems caused by Site5, literally every issue we experienced was on our end. I have to mention Mr. Cole D. here. Over time I have received so much help from this gentleman that I am totally willing to buy him a good dinner :-). Absolutely professional approach, great knowledge and customer relations manners. I salute you, sir.

Both Site5 products we use - VPS Level 3 and HostPro+Turbo are simply no brainers. I've had my share of mediocre hosting services at the same or even higher price levels. Site5 is an order of magnitude better than any of them.

DISCLAIMER: I am not affiliated with Site5 in any way and I am not being paid for this review that may seem over-enthusiastic to some. I am just an extremely satisfied customer with NO COMPLAINTS AT ALL. And I am picky when it comes to tech / IT stuff, mind you :-)

5 Stars

Jorge C - CAPITAL FEDERAL - Argentina 21 Jul 2016

excellence in every respect of the service

5 Stars

Matt - CO - United States 8 Jul 2016

Bogdan rocks!

5 Stars - CA - United States 12 Jun 2016

Excellent Customer Service, it`s easier & quicker to get a reply to any questions or conscerns.

5 Stars

Brett L - NY - United States 21 Mar 2016

I'm a long-time customer. You can often find great offers/deals out there but a long-term level of consistent quality support and maintenance is never guaranteed. I don't want to have to change hosting companies every few years and with Site5, I have no need to worry about that.

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