- Queensland, Australia
27 Dec 2013
It happened so that I signed up for Gigapros in May **** and it's been an excellent experience. I enjoy the up close and personal approach of the administrators and the support is always fast and accurate. My uptime has been fabulous and I love how much space I have for a relatively low price.
They deliver a genuine focus on problem-solving.
I've tested 100 connections at once with the wordpress website. They paused in 2 minutes, and then they operated normally as if nothing had happened.
Performance is great, up-time too, and the service is phenomenal!
05 Jun 2014
I've been with Gigapros.com for over 8 months, and I am very happy to report that I have had absolutely no problems with them or their service, whatsoever. The customer support and knowledgebase is outstanding. They respond quickly with all questions answered.
They offer really nice features within their hosting plans, their tools and scripts are very useful.
Their pricing is also extremely fair, especially when considering their reliability, service and support.
I definitely would recommend them to any webmasters or newbies looking for reliable host.
23 Sep 2014
Great support. Never had to wait more than 90 minutes for help. Gigapros uptime is great.
I feel their prices are a little on the high side compared to what bandwidth you get. However their support is really worth it for me. they help with things like Htacess files, and almost any web admin question you have. Its really worth the extra money just for that.
Easy access to my data and mail, and the fastest, most reliable customer service in the industry.
- QC, Canada
23 Dec 2013
Gigapros is a very good hosting company so far. They have excellent support, and prices are good. There is always a very intelligent person on the other end of live chat who takes care of your needs immediately. Sites are always up and run as fast.
Easy to set up, paypal payments means that from the US my payments are easily done, and any isues we've come up with have been solved through the online support chat by people who are always helpful and polite.
Well done guys. Other hosting companies could learn a bit from you guys on pricing, technology and excellent customer service.
- Stockholm, Sweden
08 Jan 2014
Love these guys. I've been with Gigapros for more than 8 months and have loved their hosting and service.
They are great - I had some initial troubles setting up/transferring from my old host but customer support was very helpful. They have a live chat feature that's very useful for real time problem solving.
The only thing I would change is to make the interface more user friendly when editing my Web sites.
And for what you get, the prices are fantastic.
Lots of features!
- Nottingham, United Kingdom
18 Sep 2014
I've been using Gigapros for one website or another for about 9 months. They are the tiniest bit more expensive than the discount web hosts out there, but they more than make up for difference with reliability, flexibility, and above all else, customer service. I think the average response time to my questions is 30 minutes.
Their servers are also faster than one would expect for shared hosting, much faster than some other hosts I've used.
I have never been aware of any downtime.
- Gdansk, Poland
28 Oct 2013
Over 1 year with Gigapros. I went on the recommendation of a friend and now have 2 VPSs with them and thanks to their pricing and support, am about to add several more at one time.
I like their application environment options (php and cgi versions) so forward and backward compatibility.
Easy upgrades to VPS option from shared hosting (just a checkbox).
These guys do anything to keep the sites up. Their support is outstanding when you compare them to all the other major hosting companies.
Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else given that they now have an upgrade path for those that outgrow a VPS and need a dedicated server.
- Siauliai, Lithuania
27 Dec 2012
The guys at Gigapros know their stuff, and more than that they're very good at explaining anything to newbies.
Ridiculously fast customer support. Any time you need help they are there for you.
The pricing is very reasonable.
I canâ€™t say enough good about these guys. It just isnâ€™t possible. I just totally love them!