- CO, United States
19 Jun 2015
Gigapros has been an excellent host. Their customer support is superb. I have never had to wait for more than 30 minutes for an email answer, and even phone support has been quick and effective. Their control panels are easy to use and intuitive, as is their account and billing interface.
They have adjusted their pricing plans over time to keep them competitive and currently are extremely competitive in their pricing.
I've found their support to be good. They respond quickly, know how to fix problems, spend an appropriate amount of time investigating and responding to issues.
- AR, United States
10 Jun 2015
I have very good success with Gigapros. Their customer service is outstanding...every time I have ever ran into any issues whatsoever, whether it's been issues with my account when I've been past due, and they have been lenient with payments and kept my services on. If I've had technical issues, they have resolved them very promptly.
I've been in the web design business for over 10 years, and I've used Many web hosts. And I've found that Gigapros is the absolute best overall.
- Milan, Italy
20 May 2015
Think that it will be useful info for other webmasters regarding Gigapros's reliability. I've been using their services since November, 2014 - everything has been working great. Support is responsive and uptime is near perfect; open several tickets and were responded promptly not to mention they resolved my request.
I would highly recommend them if you are looking for quality services with all the features you may need for successful running of web sites.
15 Apr 2015
I am very pleased with Gigapros. In dealing with a provider, I also have to keep in mind my customers, because I own a computer shop and I am often asked who I would recommend. The back up and quick responses to my emails are second to none. Support team have given me great service for the past three years with all my hosting requirements and i cant see myself and recommended friends changing if things remain the same.
Thanks guys for all your help.
03 Mar 2015
My previous web hosting service provider was charging me more and also the services provided by them didn't meet my expectations. But when I switched my website hosting service provider to Gigapros, the experience was quite an amazing one. The very few issues we faced with Gigapros was solved quickly through the 24/7 technical support team.
They are very reliable and provide excellent user experience.
- MS, United States
12 Jan 2015
Gigapros claims to be a top notch drupal host - i can say that it's true. Their features impressed me a lot when I started hosting one of my web sites. I have been with them for more than three months and have had very few problems, and the problems I have had have been put right really fast, sometimes in less than 5 minutes.
The tutorials are helpful. It's a great service.
It's a good sense to be supported and discuss with someone else far away on the other side of the internet.
I'll transfer some of my other web sites as well to this decent web host.
- Kent, United Kingdom
10 Nov 2014
Finally I've found a good home for my web sites, Gigapros is the best solution for hosting any kind of web sites.
Over the years I have upgraded servers various times and booked additional machines from time to time. Setup was very quick and support helpful. There was only one time where a new account manager refused to give me good service. I complained with the retention department and received a new account manager on the same day.
Server uptime 99.99% and support i rarely use it since i am a webmaster. Highly recommend Gigapros to anyone!
23 Sep 2014
Great support. Never had to wait more than 90 minutes for help. Gigapros uptime is great.
I feel their prices are a little on the high side compared to what bandwidth you get. However their support is really worth it for me. they help with things like Htacess files, and almost any web admin question you have. Its really worth the extra money just for that.
Easy access to my data and mail, and the fastest, most reliable customer service in the industry.
05 Sep 2014
Gigapros is great hosting if you mention about price, performance, and features.
BTW, it's the best panel I've ever seen, greatest of functionalities being the possibility of delegating sites/databases/ftps/SSH access/and-so-on to certain users, a great tool for cooperating between employees and (advanced) customers.
I've had VERY little down-time, if any at all. I won't say there was none, but to be honest with you, I actually can't remember any at all.
Don't worry about your money, they have SLA.
- IA, United States
18 Aug 2014
After frustrating and unreliability experiences with other hosting services (including very large, well known hosts), I started a search a few years ago for a hosting provider that people were actually happy with. That's how I found Gigapros. The volume of comments from happy customers led me to call Gigapros.
I have referred 3 friends to the service so far and all say activation has been approximately between 30 - 90 minutes. Regardless of the time I open a ticket, someone responds so it seems they have somebody watching out for orders 24/7.