1800pools.com Customer Review

Here's what Jacqueline had to say about 1800pools.com

Jacqueline | FL, United States | Submitted 14 Apr 2012
Verified Customer

Was sent the wrong size, told in an impersonal email I would be subject to 20% restock fee as well as shipping. Not that biggie on shipping but restock fee when not my error? Finally spoke to Patricia McDaniel as she was not someone I would want in customer "SERVICE" as she came off snitty about the whole thing. Im sorry for the not favorable comments and Im sorry I bought this online.

Recommend this Company 1 1.0
Would Buy Again 1 1.0
Price 2 2.0
Product Satisfaction 1 1.0
Delivery Time 1 1.0
Customer Service 1 1.0
Click Here to Visit 1800pools.com

1800pools.com Reviews

5 Stars

5 Overall Rating

Based on 2,367

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

4 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

4 Stars Average
About 1800pools.com

We started 1800Pools.com out of an idea to provide one goal. Complete customer satisfaction. As a customer, we want you to feel safe and secure browsing and buying from us. Our website is locked down secure, so you can feel free to enter your personal information. And we never give out or sell anyone's email address. We feel it is an honor to build your trust, and want you as a long-term customer.


We offer a huge selection of pool and spa parts and supplies along with all the leisure related items to keep you enjoying your indoor and outdoor activities throughout the summer and all year long. During off-season swimming pool times, check out our Ice Rinks, Winter Fun, and Christmas Store categories.

Our customer service is second to none. The single most important difference between average and an excellent shopping experience is how you are treated as a customer. We treat each one of you, like you are our very first.

Our buying power is huge, so we have the large selection of products at great and competitive prices. We pass those savings on to our customers.

You also have a combined 150 years of experience in the pool industry working at our company and helping you make the right choices for all of your pool and outdoor leisure needs. Feel safe from people that have been in the industry forever.

To sum it up, we have provided easy safe website navigation, a very comprehensive selection of pool and leisure related products, great customer service, very competitive prices and experienced staff to help you. What more could you as for?

Steve Merillat
1800Pools.com
Other Customer Reviews for 1800pools.com

5 Stars

Guest - TX - United States 24 Oct 2015

it was great but it cost more to ship than what I spent. not happy about that!

5 Stars

Guest 25 May 2015

Effortless on line experience. Part are available and ship fast.

5 Stars

steve 8 Sep 2014

ok

5 Stars

Bruce A 29 Aug 2014

The one page form is convenient. So far easy to order. The basket wasn't what I expected.

5 Stars

Anonymous Customer 19 Aug 2014

Easy to find products, I just had to search the part number. Checkout was also simple.

5 Stars

Ron H 18 Jul 2014

Very easy to find my part. Thank you.

5 Stars

Kevin 16 Jul 2014

Easy. Very friendly and helpful customer service too!

5 Stars

Rob D 26 Jun 2014

Haven't received it yet, just ordered it.

5 Stars

Brenda P 17 Jun 2014

Ordering was easy, prices are good.....I'm still waiting for the screen to say how long it will take to arrive. If the date is good, I give this site 5 stars! If it's going to take weeks and I cannot cancel my order I give it zero. Crossing my fingers!

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