MS - United States
24 Jun 2016
The customer service that I received was outstanding. I couldn't be any more satisfied with my first Rolex purchase!
CT - United States
14 Jan 2016
Quick and professional.
SC - United States
11 Jan 2016
Everything worked fantastic. Will use Bernard Watch again.
Jay of C
CA - United States
15 Oct 2015
I can't say enough positive things about Bernard Watch, so I'll focus on the top three:
1. The items they sell are 100% authentic and in the condition described - in my case completely as new! I couldn't be more pleased with my new timepiece.
2. Their communication is exceptional. From inquiries, to purchase, to delivery - anytime I had a question -they were quickly answered by Bernard's staff.
3. Their customer service is top-notch. As an American diplomat stationed abroad I appreciated their willingness to work with me and ship worldwide.
I will definitely consider Bernard Watch for any future timepiece purchase.
QC - Canada
10 May 2015
The seller (Texas-based Bernard Watch Co.) was wonderfully honest, efficient and professional. I ordered a certain brand-new watch that they had in stock, paid for it via bank wire (according to simple & straightforward instructions they provided me with) and guess what?! Lo & behold (!) the watch reached me in perfect 'as described' condition THE VERY NEXT DAY (all the way from Austin, Texas, U.S.A. to Montreal, Quebec, Canada)!! Of course, Fedex also did a brilliant job there, but since we're talking about the seller now, I can only commend them in the most praiseworthy terms and recommend them with conviction to prospective clients, especially the sales executive who handled my order, a Mr. P. J. Ingenito; he is an exemplar of courtesy, professionalism and efficiency. All thanks & best wishes to Mr. P. J. & the Bernard Watch Co. --- (MM)
NY - United States
26 Sep 2014
I have dealt with BW for several years now; their customer service is excellent and every item is exactly as described. They are my first stop when shopping for a new timepiece.
14 Jul 2014
PJ was helpful and matter-of-fact in his discussions. Product was sent on-time and in exactly the condition noted. No BS here! I choose Bernard to purchase my DJ for two reasons : quality and honesty. I'll buy from them again....and soon!
TX - United States
2 Nov 2013
First class! I have done business with Bernardwatch.com for over 15 years, nothing but professional all around.