Joe (Ruggiero AV S
NJ - United States
9 Mar 2012
Used them for their SERVER SYNC storage service. Great solution for storing files offsite; yes there are services like DropBox and the like, but ServerSync eliminates the middle man and proprietary client software so you can just work better! For Windows users, the ability to "map a network drive" is a great asset, and the speed is similar to a regular VPN connection to an office or other data center. The service saved me as well as my clients when one of my VPS machines had to be rebuilt; because I was storing image-backups of the hard disks, I could restore the server in hours instead of re-configuring it for days.
((To be honest, I am no longer with them because of some unrelated issues - through NO FAULT OF THEIRS - but would recommend their service in a heartbeat!))
Vagrant Web & C
29 Mar 2011
I'll never move, money no option.
I've been with AcuNett for 5 years, over 4 or 5 different servers. Bottom line, I always get unparalleled service and support from Ronny and the AcuNett team. Even if a ticket goes "sideways", as can happen anywhere, it is ALWAYS straightened out in the end. My servers are maintained and cared for, which allows me to run my business and not worry at night. If something goes wrong, they are generally "on the case" within a fair time-frame. I have no question that given a continued level of service that I now receive, I will NEVER leave AcuNett for another server company. I would have no reason to. Five Stars.
23 Mar 2011
7 Years and still happy!
I have seen the competition come and go, been offered better deals, better service and all the usual pre-sell hype by other companies over the years. So why am I still a client of AcuNett after 7 years? Ronny and his team have always done the right thing, they have always stepped up when needed, always given excellent support and have yet to give me a reason to look elsewhere. It's not all been roses and chocolates, I have had downtime, odd drive crashes, the normal day to day stuff when you have servers and host sites. But I sleep well at night, knowing that if an issue does come up, it will be resolved quickly and professionally. Trust me, that type of peace of mind you cannot buy, especially when your income depends on uptime.
6 Mar 2011
I have been with AcuNett for over three years now. We currently have two servers managed by them, and a third one cloud server rented from them, also managed. Their technicians, Allen and Sam in particular, are extremely capable and most of my issues are resolved within a couple hours. I only submit complicated issues to them, most of the basic tasks I can take care of myself. We had an issue recently, which has consequently prompted my desire to write this review. The cloud server we were on started behaving sporadically. It was very unstable for several days, they sent an email to me telling me they felt the cloud SAN infrastructure provided by the DC was no longer up to their standards and wished to move us off before we suffered any potential downtime. They offered to move us to a RAIDed dedicated server for half their normal prices. They took care of the migration without a hitch and everything is running perfectly. It's proactive honesty and customer service like this that makes me glad I went with AcuNett three years ago. Thank you Allen, Sam, Ronny, and the rest of the AcuNett team!
3 Aug 2010
Ordered this morning and straight away was stunned.
AcuNett server management is amazing, response time is great and knowledge extremely high. If you are looking for server management these are the people to go with!!
Although it is pricey, it is well worth it. I'd recommend this to anyway who fears their server is insecure. The ETA on the fortified setup that I purchased is 3 hours which is nothing. Recommended to absolute everyone!
24 May 2010
Acunett & it's staff have always provided us, and our customers the best service (in terms of VPS & Dedicated Servers), and support (to our customers).
We would higly recommend them for their expertise and efficiency in handling of all our sales & support requests in a timely and professional fashion.
Keep up the good work guys!
23 May 2010
I've been using them for years. First I used them a few years back before selling my hosting company. However joining forces some time last year with a new partner, we decided we needed a more powerful server. I convinced my partner to move from their current server provider and go to AcuNett.
AcuNett assisted me with planning server configurations, transferring all the data from the old server to the new server. And making sure I was ready to rock and roll within a timely manner.
Since then, they have assisted me with troubleshooting scripts not working, doing mass server website updates, installing complicated 3rd party software, keeping my server up to date, keeping my server secure, and answering virtually any question I ever asked them.
In the years I've been using them, they have always replied in a timely manner and have always went far behind the call of duty to help me solve any issue that ever came about.
Their service really does give you the peace of mind to sleep at night, knowing that if at any point your server was to go offline.. they'll be on it within minutes.
I really can't express my appreciation for the quality of service they provide while still being extremely affordable.
Definitely plan on staying here for the years to come. Thank you Ronny and staff for your patience, understanding, and support!!