Customer Review

Here's what Tammy had to say about

Tammy | Submitted 8 Jul 2010
Verified Customer

I ordered 2 A-30 toner cartridges. The shipment was excellent, arrived only two days after placing order. When opening the cartridges & putting them in the printer, we found that the prints had a very dark coloring in the background, with a 1" wide white stripe down the middle of the page. I called customer service & explained the situation. I was apologized to & sent a Return Authorization via email & also sent replacements in the mail. When I got the replacement cartridges, I had the exact same thing happening with one of the cartridges, while the 2nd one worked better (enough we could make do with it). I, again, called customer service & got the same service as the first time. The company is VERY courteous, shipping was excellent, but the actual merchandise wasn't up to par. I did order the Premium
Compatible Cartridges, so I'm not sure if this is the problem or not.

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