Customer Review

Here's what BB had to say about

BB | Submitted 21 Apr 2011
Verified Customer

Friendly service, prompt delivery
I have bought software, books and travel chess sets from on more than one occasion, and was always satisfied by their service.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 6,364


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Francis 2 May 2016

Searching for a quality travel analysis set for several hours I inadvertently sent a competitor's discount coupon with my order. Chess House sent a polite email explaining my error, but honored the competitor's coupon. Quite embarrassed I was; however, so impressed with Josh's generosity, I owe them my next chess related orders regardless of coupons. Very much appreciate the company's kindness.

5 Stars

Anonymous Customer 29 Apr 2016


5 Stars

Anonymous Customer 15 Apr 2016

Very easy and quick. I know I'll be purchasing in the future from you

5 Stars

D D - WA - United States 5 Apr 2016

I placed my order late on a Saturday night. It shipped the following Monday. It was well-packaged for shipping, and arrived in perfect condition. The item I ordered was well-made and inexpensive. It was in much better condition than some items I ordered from a different chess seller. I recommend Chess House, and will buy from them in the future.

5 Stars

Andrea A - IL - United States 31 Mar 2016

Highly recommended. This company is genuinely interested in customer satisfaction! Keep up the good work!

5 Stars

Etienne - CA - United States 22 Mar 2016

Very helpful and responsive customer service professionals, order with confidence.

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