Customer Review

Here's what Doug had to say about

Doug | Submitted 27 May 2011
Verified Customer

Fast and Friendly
I recently ordered a couple of digital chess clocks and roll up boards from chess house. The items arrived far sooner than I expected, everything in order, and the sales people were courteous and friendly. As the Terminator said..."I'll be back."

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 5,939


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Kim P 30 Jan 2016

excellent service

5 Stars

Professional & Thoughtful - FL - United States 20 Jan 2016

I recently bought a complete "travel" chess set as a gift for my younger (35!) son. We recently noticed there is a local chess club that meets not far from where we live, and we thought that would be a catalyst for us to spend more time together and further pursue our interest in chess. (His interest was more active and mine was dormant.) He had given away his last chess set to a good friend when he relocated closer to where I am living. Shopping on the Chesshouse site was a real pleasure. Their explanation of considerations in buying a chess set was extremely informative. What caught my attention was their reviewing of every order personally prior to sending it out, looking for any issues with each product. I purchased numerous items individually, and I was so pleasantly surprised and appreciative that when they arrived, all were put together in their proper place in the chess bag I had purchased. That thoughtfulness (and ability!) to handle an order in such a personal and professional manner is a rare treat. I was basically able to hand everything over to my son straight out of the box. I look forward to growing old (older?? I'm now 71!) with chess and having many games with my son and other family members and friends. I highly recommend working with and purchasing from the Chesshouse. Despite being so meticulous with putting my order together up front, they also took the time to contact me to see if everything met my expectations. It all did - and then some!

5 Stars

Úna O B - Dublin - Ireland 19 Jan 2016

Happy out!

5 Stars

LP - NY - United States 18 Jan 2016

Thank you for prompt quality service.

5 Stars

Ashley 14 Jan 2016

Great quality and delivery time. The product matched the description, and we love the set! This has even inspired my 7 year old to attend chess club at school. Would definitely purchase from ChessHouse again.

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