Customer Review

Here's what Chris W had to say about

Chris W | Submitted 15 Dec 2011
Verified Customer

Excellent customer service delivered right on time and as promised. When I made an error on my order - which was my fault, not theirs - they went above and beyond to help resolve it for me. Truly outstanding service and a company that clearly cares about its customers.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 6,767


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
Other Customer Reviews for

5 Stars

Steve K 11 Aug 2016

Quick and easy ordering.

5 Stars

Richard - CA - United States 8 Aug 2016

I keep coming back to ChessHouse for the good prices and exceptional range of choices. If you are buying for a school chess club this is the only place you need to look.

5 Stars

Naomi - CA - United States 8 Aug 2016

Very quick delivery, packaging was very good to protect product. Very happy with my purchase!

5 Stars

John R 7 Aug 2016

super simple website to navigate, good prices

5 Stars

Leon 7 Aug 2016


5 Stars

Anonymous Customer - CA - United States 23 Jul 2016

Minor finish flaws on two of the pieces, but overall very good services and fast shipping.

5 Stars

Robin 20 Jul 2016

The customer service was great. I called after I had a question when completing the order online. Josh was patient. The order shipped that day and arrived much earlier than expected. I was pleased with the quality. My 7 year old granddaughter squealed with delight.

5 Stars

Anonymous Customer 20 Jul 2016

Easy and convenient

5 Stars

Anonymous Customer 9 Jul 2016

Always happy with purchases from the Chess House.

5 Stars

luke t 29 Jun 2016

love the service i wish the expedite fee was cheaper

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