Customer Review

Here's what Chris W had to say about

Chris W | Submitted 15 Dec 2011
Verified Customer

Excellent customer service delivered right on time and as promised. When I made an error on my order - which was my fault, not theirs - they went above and beyond to help resolve it for me. Truly outstanding service and a company that clearly cares about its customers.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

5 Overall Rating

Based on 6,455


5 Stars Average

Product Satisfaction

5 Stars Average

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5 Stars Average

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5 Stars Average
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5 Stars

Elementary Chess Club C - MD - United States 20 May 2016

Paul and Josh were very helpful in making sure I got the products I wanted even when that meant making multiple last minute changes to my order. Their personal attention made me feel like I was shopping in person at a local store instead of 2300 miles away. The quality of their products has always been excellent. Thanks!

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Faro - CA - United States 17 May 2016

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Dragoncoach1 - TX - United States 12 May 2016

I have been using Chesshouse service and products for many years! When I wrote my classroom impact grant to put chessboards into the classrooms working towards adding chess to the overall curriculum, they were a great help to me.

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Local B 27 Apr 2016

Speedy, helpful service -- thank you!

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llsma - UT - United States 24 Apr 2016

I ordered the chess erasers for giveaways at our school chess club. They contacted me immediately after my order with a question, wanting to make sure that my order was filled the way we needed it.

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Anonymous Customer 16 Apr 2016

Quick and easy ,thanks

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Anonymous Customer - MN - United States 15 Apr 2016

I found the item I was looking for with good explanations and at a great price. The seller followed up by email to ensure I received the product and was satisfied.

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Josh 15 Apr 2016

You all are awesome!

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