Here’s what Chris W had to say about chesshouse.com
5 stars
Chris W 15 Dec 2011
Excellent customer service
Chesshouse.com delivered right on time and as promised. When I made an error on my order - which was my fault, not theirs - they went above and beyond to help resolve it for me. Truly outstanding service and a company that clearly cares about its customers.
This review was entered into RatePoint ® and imported into Shopper Approved on 07-02-2012
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chesshouse.com Reviews and Overall Ratings

chesshouse.com has received the following ratings and reviews from 3918 actual paying customers.
overall
Recommend this Company 5 stars
Would Buy Again 5 stars
Price 5 stars
Product Satisfaction 5 stars
Delivery Time 5 stars
Customer Service 5 stars
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Recommend this Company
5 stars
Recommend
Would Buy Again
5 stars
Rebuy
Price
5 stars
Price
Product Satisfaction
5 stars
Product
Delivery Time
5 stars
Delivery
Customer Service
5 stars
CustomerService
More chesshouse.com Reviews

5 stars
LittleMasters - CA, United States 24 Jun 2013

Very courteous and helpful.
The weighted pieces and boards are excellent quality.
There were instances I had a Brocken pieces, but were replaced in the
next shipment. No questions asked for the broken pieces.
I have bought more than 50 chess sets for my chess kids in the last one and half years.

Highly appreciate.

5 stars
Heather - SC, United States 24 Dec 2014

It would be nice to not have the package have a sticker on it showing what the product is, especially during Christmas. This was a gift and unfortunately it's intended recipient was the one that accepted the delivery and he knew exactly what it was.

5 stars
Mehmet 18 May 2013

As an overseas customer I'm satisfied with the overall process (order, delivery, customer service etc.) Highly recommend them. They are doing great.

5 stars
Victoria - NC, United States 28 Dec 2014

My order matched and picture and description perfectly. I ordered a chess board off the garage sale portion and the very minor damage was noted properly on the website. My order was shipped and delivered in time for Christmas. The board I purchased is even more beautiful in person. I am very satisfied with my purchase and would recommend chesshouse to anyone.

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