Customer Review

Here's what Doreen P had to say about

Doreen P | Submitted 15 Jan 2012
Verified Customer

wow - very good service
signed up on the 10 Jan and in 30 minutes I was blogging with wordpress! I am very happy with SiteGround. I would happily recoment you guys! Good job.

This review was entered into RatePoint ® and imported into Shopper Approved on 7 Feb 2012
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5 Stars

4.9 Overall Rating

Based on 2,649

Recommend this Company

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Would Buy Again

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5 Stars Average

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5 Stars

Anonymous Customer 14 Nov 2017

Siteground has great customer support that I have not found with other hosting providers. I highly recommend!

5 Stars

Anthony - CA - United States 19 Oct 2017

First, and most importantly, I rarely submit reviews unless I can relate something above average to outstanding. That said, Siteground rates as 'Outstanding' for several reasons:
1. Working with Customers - I've found I can 'Chat' anytime day or night which is especially important since I'm in a different time zone.
2. Longevity - I've chatted with mostly the same people over the past year which, of course, promulgates stability.
3. Knowledge - All of my questions get answered whether by my Rep or a Tech if my Rep does not posses the specialized technical knowledge to answer.
4. Grammar & syntax - They know how to spell & communicate facts and concepts.
5. Easy to work with - They posses amiable & approachable personalities.
6. Education - I read each and every Profile and discover the vast amount of educational diversity and interests.
7. Respectful - They're wonderfully young and full of life. I'm 65 and have been treated me with utmost respect at all times.
8. Pricing - Their products & service, I think, is worth more than they charge. I've worked with several different companies who overcharge when comparing their pricing to their service.
9. Industry Outlier - They've shifted the industry's philosophical paradigm from the usual 'Buy our product now and we'll get to your problems when we have time' to 'we'll fix any problem now.' I compare their product delivery paradigm to Amazon Prime. For example, when calling customer service, I'm offered to hold to talk to someone or a call back after a certain time period which they call back EXACTLY at that time. Remarkable, really. Like Amazon, Siteground's competitors will have a difficult time catching up.

Overall, while there may be some Cons using their service, I've, personally, not experienced any. I strongly urge trying them out.

5 Stars

schema 15 Oct 2017

i had an issue and it was sorted out i less than 1 minute.

The chap new what he was doing and diagnosed straight away

5 Stars

EpicZone - Dubai - United Arab Emirates 29 Sep 2017

Best Pricing, Easy to Setup, One Click G-Suite. I mean what else one could ask for.

Support is top notch. Guys are total rockstars.

100% satisfied.

5 Stars

Dave P - WA - United States 29 Sep 2017

Simply the best of all hosting and providers I've ever used in my 23 years of web development and marketing.

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