Mr. Rooter Plumbing of Myrtle B
SC - United States
13 Jan 2016
By far one of the best companies to order from. First class from start to finish, and their products are of extremely high quality! We will be ordering from them again!! Best customer service! I had a million and one questions, and Brian was amazing! Even my owner was thrilled!! Thank you for all your hard work!
OR - United States
25 Oct 2015
Nice people and good products :)
PA - United States
26 Feb 2015
YOU MAY THINK SINCE YOU RECIEVED 5 STARS FOR ALL CATAGORIES THAT I WAS JUST CLICKING TO GET THIS COMPLETED BUT THAT ISN'T THE CASE. I DO BELIEVE YOU GUYS ARE THAT GOOD ! THKS AGAIN.
Dean Lee E
CA - United States
19 Feb 2014
Awesome customer service and great company to do business with. Shubee has always taken great care of Aladdin.
IN - United States
30 Dec 2013
MN - United States
26 Dec 2013
Every time I plce an order with Shu-Bee, Maria is always so helpful and quick. She is on top of the ball all the time and it makes ordering so much faster and easier!
GA - United States
17 Oct 2013
Always a great experience with Shubee. The products are great and remind your customer that you are looking out for them (I'm speaking of the shoe covers). Rose always helps us and she is great. I also very much like the informational blogs/emails they send out from time to time-great customer service material. Thanks Shubee!
AAC Services Heating - Cooling - B
MI - United States
23 Sep 2013
We have been ordering from ShuBee for years! The armadillo shoe cover are great for our techs during the winter months to protect our customers flooring when entering their homes. This product is made of quality material, worth the price and always delivered in a timely manner. Rose is a great CSR, it's always a pleasure calling in my order!
CALIFORNIA - United States
16 Aug 2013
I ACTUALLY FILLED THIS OUT FOR MY INITIAL ORDER AND LEFT LOW SCORES IN REFERENCE TO A COMPLAINT THAT WAS FILED. I DIDN'T HEAR BACK FROM ANYONE REGARDING IT.
I HAD ORDERED 8 CASES OF SHOE COVERS AND ONLY RECEIVED 4. THE DOCUMENTS FROM THE SHIPPING COMPANY STATED THAT ALL 8 WERE RECEIVED. OUR EMAIL SERVER HERE AT MY OFFICE WENT DOWN SO I DIDN'T RECEIVE THE RESPONSE FROM TAMIKO STATING THAT SHE WAS APOLOGETIC AND GOING TO JUST RESHIP 4 NEW CASES BECAUSE OF THE MISHAP, UNTIL A WEEK LATER.
I BECAME FRUSTRATED WITH THE SITUATION AND CONTACTED FEDEX MYSELF WHO WERE ABLE TO FIND THE MISSING PACKAGES 5 DAYS LATER.
MEANWHILE, WE DID RECEIVE THE 4 CASES THAT TAMIKO HAD SHIPPED OUT AND SHE WAS VERY RESPONSIVE TO MY EMAIL THAT I SENT HER EARLIER TODAY RECAPPING THE ENTIRE SITUATION. I EXPLAINED MY FRUSTRATION AND THE LACK OF COMMUNICATION (DUE TO THE SERVER BEING DOWN ON OUR PART) AND THANKED HER FOR HER IMMEDIATE RESPONSE. MY SUGGESTION WAS TO NOT JUST RELY ON EMAIL AND MAYBE FOLLOW UP WITH A PHONE CALL IN SITUATIONS LIKE THAT.
JUST WANT TO SAY THANKS TO TAMIKO IN REGARDS TO THIS WHOLE SITUATION FOR MAKING THE EFFORT TO CORRECT THE ISSUE.
IN REGARDS TO THIS WEBSITE - STILL WAITING ON A RESPONSE FROM MY INITIAL REVIEW THAT WAS SENT. I FOUND IT INTERESTING THAT IT DOESN'T LET YOU LEAVE COMMENTS WHEN YOU HAVE A COMPLAINT AND ARE UPSET. I WAS ONLY ABLE TO LEAVE A RESPONSE ONCE THE COMPLAINT WAS RESOLVED BY ME MAKING THE EFFORT TO REACH OUT AND GET ANSWERS BY FOLLOWING UP AFTER THE INITIAL COMPLAINT WAS MADE.