22 Mar 2017
Excellent support, tickets answered to the point and on time.
Small issues occurring have been always resolved.
Plans could be more flexible, but satisfying
General experience excellent and definitely recommended
istanbul - Turkey
24 Aug 2016
Great service great work! im happy i hope it will be forever.
11 Jun 2015
From time to time we need support.
Always fast and good and useful informative answers to chat. The same if we start a support case . Thank you !!
Although we are not technical people , we feel stupid never in contact with your support or sales department .
Thank you , you make me to save a lot of headaches !!
22 Jan 2015
Properhost is the best place to host if you need speed and price.
Support is very fast, 100% uptime, no problems at all.
AL - Spain
24 Apr 2014
I am a customer since two weeks ago and I am pretty happy. I know that hosting magento and getting fast speed is not an easy task. And I guess there is always room for improvement. I thik they do very well for the price.
MI - United States
14 Jan 2014
Very impressed with their process. Getting a server is easy. Good support for questions.
Most impressed with the blazing fast response times from their SSD drive servers. It really makes a difference for our Magento based site. We will be transitioning more of our servers to Properhost.
We experienced a 1 hour delay when contacting Properhost through their chat service. Our question was quickly resolved after that delay.
Normandy - France
14 Nov 2013
I rarely give rave reviews about service but in this case I have to. My Magento shop stopped working after maintenance/upgrade, Andrew from the support team fixed my code in minutes immediately after the problem occurred, actual downtime was minutes from the moment the problem was identified. I've been over 3 years with Properhost on Magento Basic plan and I'm staying!
NY - United States
8 Oct 2013
I've been with Properhost for years and everything for the most part has been smooth sailing. The few times that I needed their help for anything, they've always been responsive and knowlegable