Customer Review

Here's what Andy H had to say about

Andy H | Submitted 4 Feb 2017
Verified Customer

I had two VHS tapes that were 30 years old and would not play without breaking. I tried several repair companies before finding Pacific Video. They saved my videos and now they are on DVD. Thank you Pacific Video Repair!

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Click Here to Visit Reviews

5 Stars

4.9 Overall Rating

Based on 846

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average


At Pacific Video Repair our goal is to exceed your expectations for customer service.

We have served thousands of satisfied customers from all over the world since 2003 and will apply our vast experience and knowledge to the fastest video tape repair, recovery and restoration of your priceless footage.

There are no hidden charges; our flat fee fixes anything and everything that is wrong with your tape with free return shipping and a lifetime guarantee on our work. 

Our video tape repair service charge is $27.50 for:

Other Customer Reviews for

5 Stars

Kurt B 1 Dec 2016

I sent some tapes to Southtree for coping to digital and DVD. They did a fine job, but on 1 of the tapes the tape came off the reel and so they could not copy it. I sent the digital video/cassette to Pacific Video Repair. They fixed the problem and copied it to a DVD. Job well done. Thank you - Kurt

5 Stars

Anonymous Customer 23 Oct 2015

Extremely satisfied customer. PVR recovered a small but important piece of family history of our youngest child. The only video we had and now it is with us again. We are VERY happy!

5 Stars

Scott C 28 Jul 2015

Great service and communication. I would highly recommend this company to anyone needing to recover old tapes.

5 Stars

Ron G - MI - United States 5 Jan 2015

Tape cartridge repaired and tape sliced. Played very well and allowed me to digitize the clips for a DVD production.

5 Stars

marti c 4 Mar 2014

Very easy and not expensive. fast service.

5 Stars

Anonymous Customer 2 Nov 2013

My tapes were 25 years old and deteriorated. I am very pleased with the repairs made.

5 Stars

Jim W 25 Jul 2013

We thought we had lost a video that included 3 family members on a cruiseship talent show. You repaired it for us and saved some great memories. Thanks!

5 Stars

Vicki i 23 Jun 2013

Thank you!

© 2017 All rights reserved.
To learn more about Shopper Approved, Click Here
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2017