Customer Review

Here's what Deborah had to say about

Deborah | WA, United States | Submitted 18 Mar 2017

Hello, We've not installed the columns we bought from you yet so that last question is difficult to answer. I gave it 5 stars because I expect to be happy after all my communications w/Ryan Schumaker. He has been really awesome to work with. I was working w/our large family group on well as our towns historical committee. He actually spent time on the phone w/the head of that committee explaining different aspects of the materials, shapes, and history of the column design etc. I thought that was pretty wonderful! Overall we have been beyond satisfied so far.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
Customer Service 5 5.0
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4 Stars

4.4 Overall Rating

Based on 1,464

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


4 Stars Average

Product Satisfaction

4 Stars Average

Delivery Time

4 Stars Average

Customer Service

4 Stars Average
Other Customer Reviews for

5 Stars

J - OH - United States 6 Jul 2017

Elizabeth Hatch was very helpful. I have six more to order next year. I hope for the same experience next year.

5 Stars

Lydia - GA - United States 30 Jun 2017

Sam Pease explained everything extremely well, answered my questions and eased my concerns, was thorough, very courteous and easy to talk to. Overall it was the best customer service I have experienced. He made the whole process easier and wanted to make sure we were happy with the experience and product. When we experienced a problem with the delivery he was very quick to take care of it and made sure we received our replacement product quickly. Overall he was more than excellent and he made all the difference with his care and expertise. We also really love the balustrade system and columns. They look amazing.

5 Stars

Wesley S 23 Mar 2017

Garrett Bonetti was great. He kept in contact with me and made sure that I had everything I needed. He really made my purchase easy.

5 Stars

Bert M - MO - United States 8 Mar 2017

Pacific columns have always been good to work with from order to delivery, Bert Markway, St. Louis, Mo

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