OH - United States
14 Sep 2017
We were very satisfied with the whole process--from ordering the number of lab tests to be done to getting the results online at the determined time.
WI - United States
25 Jun 2017
Prompt, thoughtful, and efficient! It was a pleasure to do business with a company that was very professional and knowledgeable. The report was thorough. The results gave us the information we needed help us take our next step.
14 Feb 2017
Although I had mistakenly accessed data that was not mine and made an inquiry, I received a quick and lengthy assist that explained my error and follow up as well. Not what you would necessarily expect.
4 Feb 2017
Received test kit within a couple of days. Received results two days after lab received sample.
VA - United States
20 Dec 2016
It is unfortunate that so often problems arise in the purchase of a service or product. This was NOT the case in our dealing w/ Karlabs, a consumers' paradise. I got what I ordered, promptly, and at a fair price. I had sent them my e-mail [but part of it was illegible] - I was contacted by a very courteous young lady who quickly corrected my error.
If there was a six-star rating system, that's what I would give Karlabs!
NC - United States
12 Oct 2016
For someone not-a-chemist, more explanation of what the numbers mean would be helpful.
MD - United States
1 Oct 2016
Karl Labs provided great response time (shipping and processing order) and we are very much satisfied with our order.