karlabs.com Customer Review

Here's what Mike had to say about karlabs.com

Mike | CO, United States | Submitted 11 Oct 2017

I bought the 270-kit and everything about the process went smoothly and as expected. I haven't independently verified the results, but will probably return for future testing, but probably at the 90-kit level now that I've tested for the more arcane hazards in my well water.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 4 4.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0

Response from karlabs.com:

Thanks Mike. 11% of our customers are repeat customers. Resampling is a very good idea and is recommended by USEPA at least annually. 

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karlabs.com Reviews

5 Stars

4.9 Overall Rating

Based on 427

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
About karlabs.com

KAR Laboratories is a real brick and mortar, licensed, private, professional testing lab, 100% owned by full-time employees - all degreed and trained scientists - with no Wall Street investor influence and no 3rd party mandates. We've been providing laboratory testing services in the same Midwest city for 60 years and 31 years at our 20,000 sq. ft. custom built laboratory. Our lab has been USEPA certified for 30 years. The president and CEO is a degreed analytical chemist serving full time in the water testing laboratory for 38 years. We understand what you want and we understand what you need. In 2016, over 5000 water test kits were sold to responsible people just like you. Buy in confidence, we are Better Business Bureau rated A+ and complaint-free.

Other Customer Reviews for karlabs.com

5 Stars

George - OH - United States 14 Sep 2017

We were very satisfied with the whole process--from ordering the number of lab tests to be done to getting the results online at the determined time.

5 Stars

Kim - WI - United States 25 Jun 2017

Prompt, thoughtful, and efficient! It was a pleasure to do business with a company that was very professional and knowledgeable. The report was thorough. The results gave us the information we needed help us take our next step.

5 Stars

John S 14 Feb 2017

Although I had mistakenly accessed data that was not mine and made an inquiry, I received a quick and lengthy assist that explained my error and follow up as well. Not what you would necessarily expect.

5 Stars

Jerry 4 Feb 2017

Received test kit within a couple of days. Received results two days after lab received sample.

5 Stars

John G - VA - United States 20 Dec 2016

It is unfortunate that so often problems arise in the purchase of a service or product. This was NOT the case in our dealing w/ Karlabs, a consumers' paradise. I got what I ordered, promptly, and at a fair price. I had sent them my e-mail [but part of it was illegible] - I was contacted by a very courteous young lady who quickly corrected my error.

If there was a six-star rating system, that's what I would give Karlabs!

Thanks

5 Stars

Dale - NC - United States 12 Oct 2016

For someone not-a-chemist, more explanation of what the numbers mean would be helpful.

5 Stars

LewF - MD - United States 1 Oct 2016

Karl Labs provided great response time (shipping and processing order) and we are very much satisfied with our order.

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