karlabs.com Customer Review

Here's what John G had to say about karlabs.com

John G | VA, United States | Submitted 20 Dec 2016

It is unfortunate that so often problems arise in the purchase of a service or product. This was NOT the case in our dealing w/ Karlabs, a consumers' paradise. I got what I ordered, promptly, and at a fair price. I had sent them my e-mail [but part of it was illegible] - I was contacted by a very courteous young lady who quickly corrected my error.

If there was a six-star rating system, that's what I would give Karlabs!


Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Delivery Time 5 5.0
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karlabs.com Reviews

5 Stars

4.9 Overall Rating

Based on 427

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average


5 Stars Average

Product Satisfaction

5 Stars Average

Delivery Time

5 Stars Average

Customer Service

5 Stars Average
About karlabs.com

KAR Laboratories is a real brick and mortar, licensed, private, professional testing lab, 100% owned by full-time employees - all degreed and trained scientists - with no Wall Street investor influence and no 3rd party mandates. We've been providing laboratory testing services in the same Midwest city for 60 years and 31 years at our 20,000 sq. ft. custom built laboratory. Our lab has been USEPA certified for 30 years. The president and CEO is a degreed analytical chemist serving full time in the water testing laboratory for 38 years. We understand what you want and we understand what you need. In 2016, over 5000 water test kits were sold to responsible people just like you. Buy in confidence, we are Better Business Bureau rated A+ and complaint-free.

Other Customer Reviews for karlabs.com

5 Stars

Bill_Montana - MT - United States 30 Sep 2017

1 week, Fri to Fri, order to lab results. Nice to have notice of receipt by your lab. Whole process totally professional and superbly executed. Only wish would be to have expert advice available with regard to what needs to be done to correct any water issues. Now I have far more knowledge than solutions!! I'd gladly pay extra for such advice. As it is now, I am at the mercy of relying on people whose primary goal is to sell me stuff, most with little or no professional qualifications. With the knowledge I have gained from the test I have been offered 3 different solutions from 3 different companies. All very expensive, and to be honest none made much sense. I don't see how Kar Labs can be beat for testing though. I'll use many more times in the future.

5 Stars

Anonymous Customer - CO - United States 12 May 2017

everything was as expected

5 Stars

Thomas - MI - United States 27 Apr 2017

I am very happy with my water report from KAR Labs. They promptly acknowledged receiving my samples and told me the report would be posted in a few days. It was delivered on time. The information is complete, well laid out, and clear. I could see that my water met EPA standards. No water contamination issues were indicated and I had no questions, so I did not respond to KAR about the report. I plan to repeat this test later to see if there are seasonal changes.

5 Stars

Anonymous Customer - WI - United States 1 Apr 2017

Detailed results allowed me to select correct well water treatment equipment; no guesswork for proper sizing. Results were delivered as advertised by following the instructions to mail samples early in the workweek.

5 Stars

Jerry 4 Feb 2017

Received test kit within a couple of days. Received results two days after lab received sample.

5 Stars

colette - WA - United States 25 Oct 2016

very happy with quality and expediency of service!

5 Stars

LewF - MD - United States 1 Oct 2016

Karl Labs provided great response time (shipping and processing order) and we are very much satisfied with our order.

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