justflowers.com Customer Review

Here's what Edward F had to say about justflowers.com

Edward F | VA, United States | Submitted 25 Mar 2017
Verified Customer

I ordered flowers for my wife's birthday as I was going to be out of town. When I called my wife on her birthday, she told me she did not receive any flowers. I called the customer support number and they informed me that the flowers were not delivered to my house as my wife was not at home and instead they were delivered to a neighbor that I did not know.
Fortunately they had a contact number for my 'unknown neighbor' and contacted her. My wife's flowers were not delivered until two days after her birthday, which was very frustrating.
When I spoke to the customer service representative, she was apologetic but did not offer any compensation or legitimate reason why just flowers abdicated their responsibility to deliver the flowers I ordered ON TIME.

I was frustrated with the customer support and how just flowers reacted to my disappointment regarding their inability to deliver the flowers I ordered on time.
As such I will not be using or recommending just flowers to my friends and coworkers.

Recommend this Company 1 1.0
Would Buy Again 1 1.0
Price 1 1.0
Product Satisfaction 1 1.0
Delivery Time 1 1.0
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justflowers.com Reviews

5 Stars

4.7 Overall Rating

Based on 89,839

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

4 Stars Average

Product Satisfaction

4 Stars Average

Delivery Time

4 Stars Average

Customer Service

3 Stars Average
About justflowers.com

Welcome to JustFlowers.com. Just Flowers is a family-owned and customer driven business that opened its doors back in 1995 with just a handful of stores that could deliver flowers to the selected areas in the country and could make only a handful of deliveries. But now, over 17 years since then, we are one of the largest flower delivering florist in the nation, providing not only local US customers with the highest level of customer support and satisfaction but also internationally to over 100 countries. We have become the premier supplier of beautiful and stunning flower arrangements offering thousands of flower arrangements and gift/wine baskets by category, such as

5 Stars

Donna - CA - United States 28 Jun 2017

a little problem with getting address accepted

5 Stars

Joseph T - NJ - United States 26 Jun 2017

easy ordering; efficient delivery

5 Stars

Heath M - VA - United States 2 Jun 2017

Always a good deal

5 Stars

leta b 31 May 2017

very easy and pleasant

5 Stars

Teal L 31 May 2017

Ordered from you before with last min. order and no problem getting it.Thanks so much for being on top of it for your customers!!

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