justflowers.com Customer Review

Here's what Linda had to say about justflowers.com

Linda | FL, United States | Submitted 20 Dec 2016
Verified Customer

worse experience I've ever had when ordering flowers online. 1st the recipient passed away just a couple of hours before the flowers were to be delivered to him in the hospital. Because of that I was asked if I wanted to have them delivered elsewhere. I said yes.. to my aunt, he was her boyfriend & his age was 96, so I kept getting email updates saying delivery was being attempted. Finally after a week of this I got an email saying that they couldn't find a florist to go to her home. Well just less than a month before all this I had a local florist deliver a nice bouquet of flowers to her so I guess I used a florist that they can't/won't use? Then I was told they could do a 'drop shipment' meaning NO flowers.. suggested they send her a rose bush. Now my aunt is 82 in upstate NY so she was not about to dig a hole in the ground & put a bush in it only to have it die on her. Keep in mind that when I 'rerouted' my order I was charged an additional $10. Finally I found something that was about the cost of what I paid for the flowers. I sent her a cheese cake thinking that with family/friends dropping by to give their condolences of his death. It was to be delivered the next day, Friday, and when I kept on asking her if she got it, Friday & Saturday, she said NO. So I called to find out where it was. I was given the tracking number & was told it was delivered Friday just like they promised. The delivery person put the box at her back door, which she NEVER uses nor does anyone ever put any parcels there, so called her & told her where to look. Sure enough there was the cheesecake.
She did say it was packed very well & the dry ice hadn't melted. She put it into her fridge & as far as I know everyone said it was good. So it was a VERY nice 8" cheesecake that cost me about $84!! it should have come dipped in gold for that amount of money.
I then checked reviews of justflowers online & there were NO good reviews. All of them bad. I can add mine to that list now.

Recommend this Company 1 1.0
Would Buy Again 1 1.0
Price 1 1.0
Product Satisfaction 1 1.0
Delivery Time 1 1.0
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justflowers.com Reviews

5 Stars

4.7 Overall Rating

Based on 89,839

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

4 Stars Average

Product Satisfaction

4 Stars Average

Delivery Time

4 Stars Average

Customer Service

3 Stars Average
About justflowers.com

Welcome to JustFlowers.com. Just Flowers is a family-owned and customer driven business that opened its doors back in 1995 with just a handful of stores that could deliver flowers to the selected areas in the country and could make only a handful of deliveries. But now, over 17 years since then, we are one of the largest flower delivering florist in the nation, providing not only local US customers with the highest level of customer support and satisfaction but also internationally to over 100 countries. We have become the premier supplier of beautiful and stunning flower arrangements offering thousands of flower arrangements and gift/wine baskets by category, such as

5 Stars

Larry W 27 Jul 2017

Terrific. Easy.

5 Stars

Robert H - NC - United States 7 Jul 2017

Flowers were beautiful but didn't last very long considering the price

5 Stars

Donna - CA - United States 28 Jun 2017

a little problem with getting address accepted

5 Stars

Leah L - TX - United States 16 Jun 2017

Have been happy with service.

5 Stars

CONNIE G - OK - United States 12 Jun 2017

VERY USER FRIENDLY!

5 Stars

Michele G - NJ - United States 12 Jun 2017

I am pleased with my experience on this site.

5 Stars

Candy M 12 Jun 2017

I didn't like the extra fees at the end of the transaction.

5 Stars

Tom 31 May 2017

Very easy ordering process and a $10 coupon to boot!!

5 Stars

amanda 31 May 2017

I was talking with the operator Rose she was very helpful...

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