infinitytools.com Customer Review

Here's what David C had to say about infinitytools.com

David C | Submitted 7 Feb 2017
Verified Customer

I received an email asking to return to my cart and I could enter the promo code "ship free" and there would be free shipping. This email came after I spoke with the owner, David, yesterday about an IT problem with the site. Obviously, the IT problem remains. I did not get free shipping. I reduced the order and accepted the shipping charges. Your company slogan is inappropriate. Your service needs a lot of improvement.

Response from infinitytools.com:

Hello David,

Thanks for reaching out to us.  Unfortunately, the Irwin Heavy Duty clamps that you ordered do not qualify for free freight. Our shipping policy does specify this as does the promotional email that you reference in your review. Apologies that this was not made clear enough.

Thank you,
Infinity Tools
Customer Service 

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infinitytools.com Reviews

5 Stars

4.7 Overall Rating

Based on 10,056

Customer Service

4 Stars Average
About infinitytools.com
Other Customer Reviews for infinitytools.com

5 Stars

Carl W - Indiana - United States 12 Jan 2018

Nice selection and easy to use website

5 Stars

Mike B - Maine - United States 9 Jan 2018

The products showed up at my door package very well and quickly

5 Stars

dewey V - Ohio - United States 8 Jan 2018

Staff is very knowledgeable of the products and working techniques in general.
They are not amateurs.

5 Stars

Jeff C - Alberta - Canada 8 Jan 2018

Great product

5 Stars

Bryant L - Louisiana - United States 8 Jan 2018

very easy site to use.

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