Customer Review

Here's what Dirk F had to say about

Dirk F | Submitted 12 Mar 2016
Verified Customer

This was an order for the Ken Onion knife sharpening deal. It looked like a knife sharpener and had a supporting video to convince me. When it came I suddenly discovered it was an "attachment" for another tool costing $120. What a shock. The listing should have been much clearer that you were marketing an add-on to a more expensive tool. I sent it back but it cost $13 in postage. Not a good experience, this time.

Customer Service 5 5.0
Click Here to Visit Reviews

5 Stars

4.7 Overall Rating

Based on 10,501

Customer Service

4 Stars Average
Other Customer Reviews for

5 Stars

Michael P 18 Feb 2018


5 Stars

Arman B 17 Feb 2018

easy and quick

5 Stars

An amator wood w - MI - United States 16 Feb 2018

Shopping was easy and convenient

5 Stars

Anonymous Customer 15 Feb 2018

Big selection. Easy to use website.

5 Stars

charles h 10 Feb 2018

This my second order and I couldn't be happier with with the tools I have received and with the customer service.

5 Stars

William M - Michigan - United States 9 Feb 2018

Very efficient shopping experience and competitive prices.

5 Stars

Keith M - Tennessee - United States 8 Feb 2018

Always a good selection of quality router bits and other products. If you email customer service with a question, there is always a prompt response. People actually answer the phone during their regular business hours, and you get real answers. Definitely a friendly, knowledgeable, and courteous staff. They have my business for a long time.

© 2018 All rights reserved.
To learn more about Shopper Approved, Click Here
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2018