Buenos Aires - Argentina
13 Oct 2016
I've been a customer for more than 8 years now. I tried LOTS of hosting services. Nothing, and I have to capitalize that, NOTHING, beats Hostek's support. Hands down the best you can find.
FL - United States
3 Aug 2016
After our webmaster quit, I was left to take over our website with the day to day update. Unfortunately, I am far from technologically advanced and I have needed help along the way. Sean has been unbelievably helpful and patient with me as I have learned to navigate some hiccups the past few days! I believe Sean is a great asset and a great representation of what Hostek has to offer for all their customer's different tech levels! Thank you Sean and team for being super fab and nothing short of awesomesauce!
AL - United States
11 Mar 2015
In an effort to purge my site of unused code I inadvertently deleted a subdirectory that contained code that was under active development and testing. I had a 3 day old local backup but that would have lost close to 30 hours of development and testing. I contacted Hostek around 10:00pm and went to bed. At 6:30 the next morning my subdirectory had been restored.
I can not say enough about the Hostek Customer and Technical Support Team.
They are without a doubt the best I have ever worked with.
NJ - United States
5 Mar 2015
Overall the support is very fast , most of the time they have no problem handling any server administration tasks for you. Even if it's something little , most of the time they will go out of their way to just handle the task for you so you can continue to work.
I would say 90% of the time, I get a response same day. And they are always friendly.
Chris C, has helped me quite frequently and has done an excellent job.
I would recommend hostek to anyone just based on their support alone.
Michael Elson/Penn Tool C
NJ - United States
2 Feb 2015
I was recommended Hostek by someone who said they would be the best fit to handle switching my very old website which was written in Cold Fusion. A programming language not many companies are proficient in anymore. I was really worried Hostek would not be able to handle the transfer and my website would crash.
I had no choice as we were leaving our old web developer and he wanted us off his server. So I put my trust in the recommendation to use Hostek and crossed my fingers, as I know these things have a tendency to go very wrong. Hostek was amazing. Barely a glitch in the transfer and when small things did go wrong, they were quick and courteous about fixing them. In addition to the transfer Hostek and the rep they assigned to me has be very helpful in other situations related to my business and computers. I can't say enough good things about Hostek. Especially the person they assigned to my account who has gone above and beyond what I expected.
TX - United States
22 Dec 2014
Extremely fast and patient!