PA - United States
8 Dec 2016
Hands Down! Hostek has provided the best customer support I have ever experienced in my IT career. -CIO
IN - United States
19 Jul 2016
Fast. Great. I work in IT - you made this easy.
AB - Canada
27 May 2016
Quick response and solution by Sean.
NH - United States
26 Mar 2016
Ever since signing on with Hostek a little over a year ago I have nothing but exceptional customer service. If you have an issue with something they prefer you submit it as a ticket on their website, but even when I call I have no problem reaching someone who's knowledgeable and helpful. I am running a server with Coldfusion and could not be happier with their support.
OR - United States
3 Sep 2015
The guys in the support department have been the greatest. Anytime that I have a question or need something, they have been prompt and knowledgeable. I have never had such a level of service with a hosting company before and it deserves to be recognized because as a business owner it is essential to receive quick and accurate support. I couldn't ask for a better team!
NJ - United States
5 Mar 2015
Overall the support is very fast , most of the time they have no problem handling any server administration tasks for you. Even if it's something little , most of the time they will go out of their way to just handle the task for you so you can continue to work.
I would say 90% of the time, I get a response same day. And they are always friendly.
Chris C, has helped me quite frequently and has done an excellent job.
I would recommend hostek to anyone just based on their support alone.
Andy Kaufman, P
IL - United States
11 Feb 2015
I have been a customer of Hostek for over a decade. I'm happy with the uptime and performance, for sure. But the single biggest reason we have all of our domains with Hostek is the incredible support. In every circumstance, I have been treated with timely, expert service. I have some technical knowledge but most support situations are way over my head. Hostek's support engineers have been patient, informative, and almost always resolve the issues the first time. I can't tell you how impressed I am. Thank you!
CA - United States
9 Feb 2015
I've been in touch with Hostek support on an as-needed basis and to help me with my hosting needs. I've rarely encountered a more positive support staff who are knowledgeable, friendly, willing to help and quick to respond to my support needs. It's been the perfect support experience, all the way around.
CA - United States
7 Jan 2015
As a Hostek reseller, I feel comfortable having them in charge of running all our Linux hosting servers. They are professional and very responsive.
London - United Kingdom
26 Dec 2014
Amazingly fast response times to support tickets from a friendly and professional support and sales team. Help on hand for all server advice and planning. Basically it feels as though these guys actually care about both your server and your business needs, somthing I have not found from another hosting company before!