TX - United States
18 Nov 2016
All support issues I have had with Hostek were handled very quickly and in an extremely professional manner. Anyone can hire friendly, cheerful people to staff their help desk, but Booyah (!!) for Hostek since their support staff can actually help you FIX any problems you have.
SC - United States
15 Nov 2016
So far I have two VPS's with Hostek and am very happy. I plan to move my other ones there as well.
AZ - United States
9 Nov 2016
Sometimes, I have challenges, that I have a very difficult time, with.
I requested assistance, and I got it within a very short period of time.
Some times, I could not understand the meaning of the explanation, but, the support team was patient, and kept on helping, until we resolved and fixed the problem.
In short, the support team, is friendly, willing to help, and patient.
Thank you, all.
CA - United States
18 Jan 2016
I am technology professional with over 36 years in the field. It's great to be able to contact support and not waste time going through a "script" to get to the heart of an issue. With Hostek, I get another professional on the phone or through chat who understands the issue and quickly resolves it. It save huge amount of time and money.
Western Province - South Africa
10 Sep 2015
What an absolute pleasure to work with Hostek's support team. They have been such a big help and you can throw almost any hosting problem at them. Thanks again for a great experience and I would definitely recommend you as a company!
OR - United States
3 Sep 2015
The guys in the support department have been the greatest. Anytime that I have a question or need something, they have been prompt and knowledgeable. I have never had such a level of service with a hosting company before and it deserves to be recognized because as a business owner it is essential to receive quick and accurate support. I couldn't ask for a better team!
West Lothian - United Kingdom
26 Feb 2015
As usual, the response from Hostek support staff was excellent. They answer the 'phone, they help and they know what they are doing. It is always a pleasure to deal with them, unlike some other hosting companies. They really open 24/7 not just pretending to be.