MD - United States
16 May 2017
We have been with Hostek for about 4 years now and could not be more pleased with the professionalism, competence, and dedication of their support engineers. Everyone from the CEO to personnel who answer the phone show the same dedication for providing excellent customer support and the few situations we had with our server were all resolved expeditiously. I love the fact that they employ top notch US based support staff because at the end of the day a hosting provider is only as good as the support they provide when you need it. We recently lost access to our server due to one of our staff accidently locking out all connectivity via the firewall. We frantically called Hostek when our Web site was no longer accessible and it took they less than 5 minutes to assign a support engineer and disable the firewall rule that was accidentally activated.
Dani Szwarc - Thiez M
QC - Canada
12 Apr 2017
I evaluate a service company based not on how they are when things work, but when something doesn't. That's key to me.
For more than 10 years I have been with Hostek because they represent what I look for.
Hostek represents Peace of mind to me and of course, that translate to my customers.
Loyalty is built the way Hostek builds it and I really thank them for it.
To me, Hostek is not only a service provider, but also a partner.
CA - United States
15 Nov 2016
I've been with Hostek for almost two years now and they just keep getting better. I'm extremely happy with their service and recommend them highly.
AZ - United States
14 Jul 2016
I've had a reseller account for about 5 years now, and have always been very happy with the support. There was one extended outage about 9 months ago (?) that was impactive t.o some of my clients, but that has been the exception
VA - United States
7 Jul 2016
The support techs at Hostek are among the best I have worked with in my 35 years as programmer, network engineer, IS- VP and VAR. Their responses are informative, on the money and technically informative./ No Bull, evasiveness or non-pertinent questions - they know the systems and are not afraid to dig and get answers. And they are QUICK to reply with the RIGHT answers circumspectly and intelligently evaluated. I also host Cold Fusion sites and Hostek is the BEST I hosted my own servers before and they are reason I am happy now and can spend more time working with clients assured that Hostek has my back.
TX - United States
30 Jan 2015
I went with Hostek several years ago on blind trust for our ColdFusion based sites and never looked back. Since then, Hostek has hosted Wordpress sites as well. I've always been extremely happy with Hostek overall. The support has been outstanding. The knowledge and skills of your staff have maintained our sites without equal. I would recommend Hostek unequivocally to anyone interested in web hosting.
NY - United States
18 Jan 2015
Hostek's support is fast, courteous, and professional. They are a great asset to my business because they go well beyond simply hosting.