Energetic Nutrition Customer Review

Here's what Sergei M had to say about Energetic Nutrition

Sergei M | Submitted 21 Aug 2017
Verified Customer

overcharged shipping cost. if I add 2x 1oz bottle the shipping goes up over $20 and if I add another 2x 2oz the shipping goes up again.

Energetic Nutrition tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Response from Energetic Nutrition:

Our rates are based on the actual postal rates for First Class, the method you chose. It is true that at a certain point the items you were obtaining a shipping quote for went from a 2 lb. package to a 3 lb package. It is also true that the USPS rates jump quite a bit from a 2 pound package to a 3 pound package. Keep in mind that the 2 oz. is the liquid volume of the product, not the weight of the glass bottle with the 2 oz of liquid inside. You were charged an accurate amount of $14.23 to ship the 3 bottles you ordered via First Class Mail to Canada.   Priority Mail, Express Mail, and Fedex are more expensive, but a quicker delivery time.

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About Energetic Nutrition

Energetic Nutrition provides high-quality, wholesome, nutritional supplements and all natural personal care products for women and men. We offer several innovative brands of products that we have carefully selected for their high-grade formulations and use of cutting edge technology. We are committed to exceptional customer service and offer valuable educational resources.

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