AZ - United States
11 Mar 2017
I started with a Host Rocket account maybe 15+ years ago for my personal sites. I switched to DotBlock VPS maybe 6 or 7 years ago and then to a dedicated managed server more recently.
I worked at the University of Arizona for 26 years. 15 of those years were in centeral IT doing internet development. I maintained the main UofA website, did unix web server account management and database support for 500+ department accounts and was actively involved in campus web issues and policies. That background helps me to appreciate good customer service and knowledgeable support staff.
I used to teach a lot of free 3-day classes at the university on internet development, site usability and design, basic unix and drupal. I would very often refer participants to Hostrocket or Dotblock depending on their needs. I always found your technical support very professional and helpful.
When I left the university and started my own business, my business partner and I went with a DotBlock VPS that I was managing myself. As the company started to grow, I could no longer spend time on server management and we happy switched to a managed dedicated server. Giving up root access was hard but I don't miss the extra work and the stress.
Thank you for all the great support you provide.
zds - philippines
10 Mar 2017
fast respons from support.
NY - United States
7 Mar 2016
Dotblock rocks and their customer service agents are fantastic.
CO - United States
8 Jan 2016
The services provided are top-notch. The support staff is surprisingly attentive to detail, knowledgeable, and always willing to assist me.
I am very happy with my decision to utilize DotBlock for my hosting needs.
NY - United States
28 Aug 2015
There was a slight billing problem which affected my service, but as soon as I brought it to the attention of the Billing Representative, he handled the issue professionally and promptly, even involving Technical Support to the very end, ensuring all my services were restored and accessible. It was excellent follow-up with the utmost care in my situation, it was handled by the representative with the highest regard to my satisfaction.
I am Very Pleased with the level of care shown in all instances since joining DotBlock, worth every penny!
20 Mar 2015
dotblock.com it's really recommended VPS.
Price is reasonable and support is great. I like because use it's really simple and easy to understand.
I love it.. one most thing i love is support reply my email and ticket it's really fast.
And they give trial 30 days, for me it's WOOOWWW... because cheapest price and excellent support that make me say WOOWWWW...
I'm planning to upgrade my VPS because i really love here, after i tried many VPS that make's me annoying with registration and lassie support.
Try it your self and prove it !!!