dotblock.com Customer Review

Here's what Keen and Graev had to say about dotblock.com

Keen and Graev | CA, United States | Submitted 13 Nov 2014

I've been a customer of Dotblock for many years. I started with their sister company Hostrocket, and I transitioned to Dotblock when my site grew large enough to need a VPS. I ultimately chose Dotblock as my VPS because I trust their customer service to keep my best interest in mind. They've always been swift to assist, and for the most part are able to fix any issues I have quickly and professionally.

I'm aware that they are not the cheapest service out there, but you get what you pay for in terms of service. For someone like me who knows very little (I learn as I go) about servers and hosting, Dotblock's patience and willingness to go the extra mile to set me up and get my site going was very much appreciated.

Recommend this Company 5 5.0
Would Buy Again 4 4.0
Price 4 4.0
Product Satisfaction 4 4.0
Customer Service 4 4.0
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dotblock.com Reviews

5 Stars

5 Overall Rating

Based on 60

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About dotblock.com

DotBlock is privately owned by HostRocket.com, a multi-million dollar sister web hosting company located in Upstate New York. Our company has been providing web hosting services to approximately 50,000 websites since 1999. By focusing on service while maintaining affordability, the company provides service that meets the unique needs of each client and exceeds their wildest performance expectations. Customers and vendors across the globe can agree that Dotblock is truly the future of web hosting.

Headquartered in Clifton Park, NY, which is a region known as New York’s Tech Valley, Dotblock conducts business from one of the country's leading regions in the high-tech sector. The Tech Valley is home to over 1,000 major technology-oriented companies who together have a combined annual payroll which exceeds 2 billion dollars. Forbes magazine calls the Tech Valley one of the "Top 20 Places to do Business in America". Additionally, the region is not prone to major disasters and is known to have one of the highest concentrations of skilled workers in America. When you combine these very unique factors, you can breathe a sigh of relief knowing that Dotblock’s strategically chosen location gives the company a competitive advantage and enhances the overall stability of the company.

Other Customer Reviews for dotblock.com

5 Stars

Adam R - NY - United States 9 May 2016

Great customer service. Dotblock was always a pleasure to deal with. Great services, excellent performance, and reachable, responsive humans on the other end of the line. I would highly recommend them to anybody, and in fact HAVE.

5 Stars

OneLegUp - NY - United States 7 Mar 2016

Dotblock rocks and their customer service agents are fantastic.

5 Stars

Al B 23 Jan 2016

I've been a host rocket (dot block) customer for several years and have been very satisfied with the technical support team. They are always courteous, knowledgable and helpful.

5 Stars

Litto Thomas J - Abu Dhabi - United Arab Emirates 15 Jan 2016

We were having an issue while using mail sending using SMTP from the server. We were having google apps business account for the SMTP mailer and the mails were not going out of the server. We contacted Dotblock Support team and Mr Don was so helpful that he analysed the issues and compared with another doctblock server of ours and found the issue and sorted out. The support team was so patient to spend enough time to understand things and get sorted this on high priority. I recommend dotblock.

5 Stars

Ryan S - CO - United States 8 Jan 2016

The services provided are top-notch. The support staff is surprisingly attentive to detail, knowledgeable, and always willing to assist me.

I am very happy with my decision to utilize DotBlock for my hosting needs.

5 Stars

Welly T 20 Mar 2015

dotblock.com it's really recommended VPS.

Price is reasonable and support is great. I like because use it's really simple and easy to understand.
I love it.. one most thing i love is support reply my email and ticket it's really fast.

And they give trial 30 days, for me it's WOOOWWW... because cheapest price and excellent support that make me say WOOWWWW...

I'm planning to upgrade my VPS because i really love here, after i tried many VPS that make's me annoying with registration and lassie support.

Try it your self and prove it !!!

5 Stars

Walter M 19 Nov 2014

I like dotblock very much and I think it offers a great service, with a good price.

5 Stars

Ivan L 13 Nov 2014

Dotblock delivers stability, epic customer support and fast servers providing all the tools required to maintain a stable and secure environment. I've recommended their services to all my friends. Thank you!

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