AZ - United States
11 Mar 2017
I started with a Host Rocket account maybe 15+ years ago for my personal sites. I switched to DotBlock VPS maybe 6 or 7 years ago and then to a dedicated managed server more recently.
I worked at the University of Arizona for 26 years. 15 of those years were in centeral IT doing internet development. I maintained the main UofA website, did unix web server account management and database support for 500+ department accounts and was actively involved in campus web issues and policies. That background helps me to appreciate good customer service and knowledgeable support staff.
I used to teach a lot of free 3-day classes at the university on internet development, site usability and design, basic unix and drupal. I would very often refer participants to Hostrocket or Dotblock depending on their needs. I always found your technical support very professional and helpful.
When I left the university and started my own business, my business partner and I went with a DotBlock VPS that I was managing myself. As the company started to grow, I could no longer spend time on server management and we happy switched to a managed dedicated server. Giving up root access was hard but I don't miss the extra work and the stress.
Thank you for all the great support you provide.
9 Mar 2017
Litto Thomas J
Abu Dhabi - United Arab Emirates
15 Jan 2016
We were having an issue while using mail sending using SMTP from the server. We were having google apps business account for the SMTP mailer and the mails were not going out of the server. We contacted Dotblock Support team and Mr Don was so helpful that he analysed the issues and compared with another doctblock server of ours and found the issue and sorted out. The support team was so patient to spend enough time to understand things and get sorted this on high priority. I recommend dotblock.
ON - Canada
28 Jan 2015
DotBlock is simply amazing.
Their support rocks, they are ever helpful, and since I became a customer (2 years or so) they've so many times gone way beyond of what you'd expect from a "normal customer support".
Also their uptimes are the best I ever experienced. I literally only have downtimes when I messed up something on my server myself.
19 Nov 2014
I like dotblock very much and I think it offers a great service, with a good price.
IN - United States
12 Nov 2014
The service I've received from DotBlock has been fantastic and I have had no issues with the services provided! Thanks, guys!
10 Nov 2014
Dotblock is a great place to get a hosted server. Prices are great, service is amazing! Would do business here again and again.