dotblock.com Customer Review

Here's what Mark W had to say about dotblock.com

Mark W | Submitted 5 Apr 2017

I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...

They always answer the phone and My sites stay up and running with 0 server related issues...
Always.

I dont know of any other hosting company that cares about their customers as much as Host rocket...

Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...

These folks treat me like I am their brother...

Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...

Mark White

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
Click Here to Visit dotblock.com

dotblock.com Reviews

5 Stars

4.9 Overall Rating

Based on 71

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About dotblock.com

DotBlock is privately owned by HostRocket.com, a multi-million dollar sister web hosting company located in Upstate New York. Our company has been providing web hosting services to approximately 50,000 websites since 1999. By focusing on service while maintaining affordability, the company provides service that meets the unique needs of each client and exceeds their wildest performance expectations. Customers and vendors across the globe can agree that Dotblock is truly the future of web hosting.

Headquartered in Clifton Park, NY, which is a region known as New York’s Tech Valley, Dotblock conducts business from one of the country's leading regions in the high-tech sector. The Tech Valley is home to over 1,000 major technology-oriented companies who together have a combined annual payroll which exceeds 2 billion dollars. Forbes magazine calls the Tech Valley one of the "Top 20 Places to do Business in America". Additionally, the region is not prone to major disasters and is known to have one of the highest concentrations of skilled workers in America. When you combine these very unique factors, you can breathe a sigh of relief knowing that Dotblock’s strategically chosen location gives the company a competitive advantage and enhances the overall stability of the company.

Other Customer Reviews for dotblock.com

5 Stars

mark y - CA - United States 21 Nov 2017

I have been a Dotblock customer for a number of years and have found them to be easy to contact for questios and information. My Dotblock VPS works very well and is fast.

5 Stars

N. B. - FL - United States 14 Jun 2017

If I could give them 6 stars I would. Thank you to the support staff who executed our server restore in a prompt and professional manner. When we thought all was lost, they were right on top of things. And the service was included in the monthly server costs. Amazing.

5 Stars

Litto Thomas J - Abu Dhabi - United Arab Emirates 15 Jan 2016

We were having an issue while using mail sending using SMTP from the server. We were having google apps business account for the SMTP mailer and the mails were not going out of the server. We contacted Dotblock Support team and Mr Don was so helpful that he analysed the issues and compared with another doctblock server of ours and found the issue and sorted out. The support team was so patient to spend enough time to understand things and get sorted this on high priority. I recommend dotblock.

5 Stars

Andrew - CA - United States 30 Oct 2015

Amazing stuff all around! Shout outs to Don and Haley for being rad people! The only thing I'd change is NGINX over Apache but that's just me :)

5 Stars

Jeffrey - NY - United States 19 Oct 2015

Other than a problem setting up the server that had to be reprovisioned, Customer Support were great and very helpful.

5 Stars

Subhasis K - West Bengal - India 8 Sep 2015

Great to have dotblock.com with VPS.. I am working with dotblock.com VPS and getting a nice response. Our application is very complex and always need reliable and stable server and this we are getting from dotblock. Thanks to have stand out from crowd VPS setting for Customers who have already bounced back from Hosting Company like GoDaddy... Strongly Recommending to others who are looking for VPS or dedicated server..

5 Stars

Walter M 19 Nov 2014

I like dotblock very much and I think it offers a great service, with a good price.

5 Stars

Austin - CA - United States 18 Nov 2014

We are a small business that needed more than just shared hosting and after quite a bit of research decided on DotBlock as our second attempt into the VPS world. Our first foray into the VPS world was not nearly as pleasant of an experience, and had nearly drove us away from the idea all together.
From the very start working with DotBlock has been quick and painless. Thanks to their wonderful stack system we had our server up and running in no time at all, which was a very pleasant surprise as most VPS companies do not have any way of starting with a nearly fully configured Virtualmin control panel out of the box. Over the three years we've been using DotBlock now we have only had to open a single support ticket which was handled quickly and professionally.

5 Stars

diofja 7 Nov 2014

i am so happy to own my first vps with dotblock,dotblock give a chance to own a vps

5 Stars

Anonymous Customer 3 Nov 2014

it was great

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