NY - United States
19 Apr 2017
Very satisfied. Have recommended Dotblock to our peers based on fast ping-time, fast & scalable servers and our positive customer service experience. Happy customer since 2013!
AZ - United States
11 Mar 2017
I started with a Host Rocket account maybe 15+ years ago for my personal sites. I switched to DotBlock VPS maybe 6 or 7 years ago and then to a dedicated managed server more recently.
I worked at the University of Arizona for 26 years. 15 of those years were in centeral IT doing internet development. I maintained the main UofA website, did unix web server account management and database support for 500+ department accounts and was actively involved in campus web issues and policies. That background helps me to appreciate good customer service and knowledgeable support staff.
I used to teach a lot of free 3-day classes at the university on internet development, site usability and design, basic unix and drupal. I would very often refer participants to Hostrocket or Dotblock depending on their needs. I always found your technical support very professional and helpful.
When I left the university and started my own business, my business partner and I went with a DotBlock VPS that I was managing myself. As the company started to grow, I could no longer spend time on server management and we happy switched to a managed dedicated server. Giving up root access was hard but I don't miss the extra work and the stress.
Thank you for all the great support you provide.
TX - United States
8 Mar 2016
DotBlock has really been good for my business. My sites must be fast and always up. DotBlock delivers.
23 Jan 2016
I've been a host rocket (dot block) customer for several years and have been very satisfied with the technical support team. They are always courteous, knowledgable and helpful.
AB - Canada
9 Jul 2015
For a first time customer of dot block I was very pleased with service support and overall performance. Unfortunately we moved our financial services and did not require the server at dot block.
CA - United States
15 Jun 2015
Have been using dotblock for a couple years now. Before i had a habit of switching hosting providers without hesitation, but since i started i using dotblock i couldn't be happier. When i have a problem they provide rapid response with a great attitude.
All dotblock employees that i worked with are great, but the following names are the ones that stand out the most when getting great costumer service.
Scotland - United Kingdom
26 Feb 2015
Dotblock saved us today with some excellent 'above and beyond' tech support.
ON - Canada
28 Jan 2015
DotBlock is simply amazing.
Their support rocks, they are ever helpful, and since I became a customer (2 years or so) they've so many times gone way beyond of what you'd expect from a "normal customer support".
Also their uptimes are the best I ever experienced. I literally only have downtimes when I messed up something on my server myself.
IN - United States
12 Nov 2014
The service I've received from DotBlock has been fantastic and I have had no issues with the services provided! Thanks, guys!
CA - United States
8 Nov 2014
No reliability problems, great server speed and bandwidth, fast customer service. Best service provider i have seen.