dotblock.com Customer Review

Here's what OneLegUp had to say about dotblock.com

OneLegUp | NY, United States | Submitted 7 Mar 2016

Dotblock rocks and their customer service agents are fantastic.

Recommend this Company 5 5.0
Would Buy Again 5 5.0
Price 5 5.0
Product Satisfaction 5 5.0
Customer Service 5 5.0
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dotblock.com Reviews

5 Stars

4.9 Overall Rating

Based on 66

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About dotblock.com

DotBlock is privately owned by HostRocket.com, a multi-million dollar sister web hosting company located in Upstate New York. Our company has been providing web hosting services to approximately 50,000 websites since 1999. By focusing on service while maintaining affordability, the company provides service that meets the unique needs of each client and exceeds their wildest performance expectations. Customers and vendors across the globe can agree that Dotblock is truly the future of web hosting.

Headquartered in Clifton Park, NY, which is a region known as New York’s Tech Valley, Dotblock conducts business from one of the country's leading regions in the high-tech sector. The Tech Valley is home to over 1,000 major technology-oriented companies who together have a combined annual payroll which exceeds 2 billion dollars. Forbes magazine calls the Tech Valley one of the "Top 20 Places to do Business in America". Additionally, the region is not prone to major disasters and is known to have one of the highest concentrations of skilled workers in America. When you combine these very unique factors, you can breathe a sigh of relief knowing that Dotblock’s strategically chosen location gives the company a competitive advantage and enhances the overall stability of the company.

Other Customer Reviews for dotblock.com

5 Stars

Mark W 5 Apr 2017

I cant go one enough...
I have been with these guys for years and I pick up the phone and say I have this issue or that issue, even though as webmaster I should know how to do things...(but I am not professionally trained)
Doesnt matter when I say whats up they look into issues far beyond a normal Hosting company and always solve the problem or advise me correctly for a fix...

They always answer the phone and My sites stay up and running with 0 server related issues...
Always.

I dont know of any other hosting company that cares about their customers as much as Host rocket...

Think I wrote this as a company person...wrong contact me or visit my site qcinspectors.com and you will see I work elsewhere and they do provide hosting through the Dot Block side of their company...
I have Called Don many times and asked for help he even verified an auto registration email script that was 9 yrs old...he asked to see it then installed it set it up and showed me all the ins and outs...
Well above and beyond what any other server provider would have done...I was with four different companies prior to switching over to them, they keep all SQL and pearl updated so I could run my Vbulletin board and when they didnt have the version required they got it installed it and set up my site for me...

These folks treat me like I am their brother...

Thanks, I am pleased to be asked what I think and rate you as a company, and your service is what service means...

Mark White

5 Stars

Henrique C - São Paulo - Brazil 14 Mar 2016

I've been a DotBlock customer for years and, for every single time I need some serious help over an issue or a concern, these guys offered me the best customer service I've seen in the market. I can't stress this enough.
Right from the set-up, I felt like I had found the right place to host my business. Thank you DotBlock!

5 Stars

Shon J - TX - United States 8 Mar 2016

DotBlock has really been good for my business. My sites must be fast and always up. DotBlock delivers.

5 Stars

LuDe 15 Sep 2015

never had any technical difficulties either myself or the dotblock team could solve. when i needed them, the answers and solutions were always swift and to 100% satisfaction. i can safely say that a lot of service providers could learn a deal or two from dotblock.

5 Stars

Subhasis K - West Bengal - India 8 Sep 2015

Great to have dotblock.com with VPS.. I am working with dotblock.com VPS and getting a nice response. Our application is very complex and always need reliable and stable server and this we are getting from dotblock. Thanks to have stand out from crowd VPS setting for Customers who have already bounced back from Hosting Company like GoDaddy... Strongly Recommending to others who are looking for VPS or dedicated server..

5 Stars

Steven L. Houseworth, P - TX - United States 1 Sep 2015

As an IT Manager who has used many companies, y'all are my favorite: fast response, easy to work with.

ONLY issue is not HIPAA compliant so cannot use more of your services!

5 Stars

Austin - CA - United States 18 Nov 2014

We are a small business that needed more than just shared hosting and after quite a bit of research decided on DotBlock as our second attempt into the VPS world. Our first foray into the VPS world was not nearly as pleasant of an experience, and had nearly drove us away from the idea all together.
From the very start working with DotBlock has been quick and painless. Thanks to their wonderful stack system we had our server up and running in no time at all, which was a very pleasant surprise as most VPS companies do not have any way of starting with a nearly fully configured Virtualmin control panel out of the box. Over the three years we've been using DotBlock now we have only had to open a single support ticket which was handled quickly and professionally.

5 Stars

Lloyd K - MS - United States 7 Nov 2014

I initially chose DotBlock because of their competitive pricing structure, allowing me to expand as needed. Problem resolution, fortunately for myself, has been rare and very quickly handled. I've been happily surprised by the very reliable up-time of my server and the unmetered bandwidth is a big plus. I highly recommend DotBlock to my customers and friends.

5 Stars

Anonymous Customer 3 Nov 2014

it was great

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