AZ - United States
11 Mar 2017
I started with a Host Rocket account maybe 15+ years ago for my personal sites. I switched to DotBlock VPS maybe 6 or 7 years ago and then to a dedicated managed server more recently.
I worked at the University of Arizona for 26 years. 15 of those years were in centeral IT doing internet development. I maintained the main UofA website, did unix web server account management and database support for 500+ department accounts and was actively involved in campus web issues and policies. That background helps me to appreciate good customer service and knowledgeable support staff.
I used to teach a lot of free 3-day classes at the university on internet development, site usability and design, basic unix and drupal. I would very often refer participants to Hostrocket or Dotblock depending on their needs. I always found your technical support very professional and helpful.
When I left the university and started my own business, my business partner and I went with a DotBlock VPS that I was managing myself. As the company started to grow, I could no longer spend time on server management and we happy switched to a managed dedicated server. Giving up root access was hard but I don't miss the extra work and the stress.
Thank you for all the great support you provide.
São Paulo - Brazil
14 Mar 2016
I've been a DotBlock customer for years and, for every single time I need some serious help over an issue or a concern, these guys offered me the best customer service I've seen in the market. I can't stress this enough.
Right from the set-up, I felt like I had found the right place to host my business. Thank you DotBlock!
CA - United States
30 Oct 2015
Amazing stuff all around! Shout outs to Don and Haley for being rad people! The only thing I'd change is NGINX over Apache but that's just me :)
15 Sep 2015
never had any technical difficulties either myself or the dotblock team could solve. when i needed them, the answers and solutions were always swift and to 100% satisfaction. i can safely say that a lot of service providers could learn a deal or two from dotblock.
MA - United States
9 Sep 2015
DotBlock has exceeded my expectations 100%. I have never had a problem that was not resolved quickly and completely. There is always a quick response to any ticket I submit. The staff are respectful and very professional. This is a company that does what they say. No BS No Excuses. They just take care of business but treat you as if you were the most important customer they have.
GA - United States
1 Mar 2015
OUTSTANDING Customer Service! They've NEVER let me down. Couldn't be happier!
18 Jan 2015
We have been using Dotblock Servers for the Past 2 years . We had issues few times but the support team fixed them quickly. Its value for money since the price they offer for SSD storage is much less than other providers. I recommend Dotblock .
19 Nov 2014
I like dotblock very much and I think it offers a great service, with a good price.
IN - United States
12 Nov 2014
The service I've received from DotBlock has been fantastic and I have had no issues with the services provided! Thanks, guys!