dotblock.com Customer Review

Here's what michael had to say about dotblock.com

michael | Tirol, Austria | Submitted 13 Jan 2016

Im quite happy with dotblock. Actually the best indicator is, that i'm a customer, means i inform myself about any kinds of service before i use them.
The only thing i really dislike, is that you can't expand the diskspace only, depending on your needs.

Recommend this Company 5 5.0
Would Buy Again 4 4.0
Price 3 3.0
Product Satisfaction 4 4.0
Customer Service 5 5.0
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dotblock.com Reviews

5 Stars

4.9 Overall Rating

Based on 69

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Price

5 Stars Average

Product Satisfaction

5 Stars Average

Customer Service

5 Stars Average
About dotblock.com

DotBlock is privately owned by HostRocket.com, a multi-million dollar sister web hosting company located in Upstate New York. Our company has been providing web hosting services to approximately 50,000 websites since 1999. By focusing on service while maintaining affordability, the company provides service that meets the unique needs of each client and exceeds their wildest performance expectations. Customers and vendors across the globe can agree that Dotblock is truly the future of web hosting.

Headquartered in Clifton Park, NY, which is a region known as New York’s Tech Valley, Dotblock conducts business from one of the country's leading regions in the high-tech sector. The Tech Valley is home to over 1,000 major technology-oriented companies who together have a combined annual payroll which exceeds 2 billion dollars. Forbes magazine calls the Tech Valley one of the "Top 20 Places to do Business in America". Additionally, the region is not prone to major disasters and is known to have one of the highest concentrations of skilled workers in America. When you combine these very unique factors, you can breathe a sigh of relief knowing that Dotblock’s strategically chosen location gives the company a competitive advantage and enhances the overall stability of the company.

Other Customer Reviews for dotblock.com

5 Stars

N. B. - FL - United States 14 Jun 2017

If I could give them 6 stars I would. Thank you to the support staff who executed our server restore in a prompt and professional manner. When we thought all was lost, they were right on top of things. And the service was included in the monthly server costs. Amazing.

5 Stars

Dave M - CT - United States 15 Mar 2017

Justin was awesome!!!

5 Stars

Anonymous Customer 9 Mar 2017

Thank you!

5 Stars

Philadelphia I - PA - United States 12 Nov 2015

Dotblock has OUTSTANDING customer service and support. Anytime that I've needed help or a change in my server environment, DotBlock reps were helpful and quickly responded to my needs. I have recommended DotBlock to other IT professionals on many occasions.

5 Stars

jcesarg - CA - United States 15 Jun 2015

Have been using dotblock for a couple years now. Before i had a habit of switching hosting providers without hesitation, but since i started i using dotblock i couldn't be happier. When i have a problem they provide rapid response with a great attitude.

All dotblock employees that i worked with are great, but the following names are the ones that stand out the most when getting great costumer service.

Don Schneider
Josh J.
Sean M.

Thanks!


5 Stars

Mark - GA - United States 1 Mar 2015

OUTSTANDING Customer Service! They've NEVER let me down. Couldn't be happier!

5 Stars

Lloyd K - MS - United States 7 Nov 2014

I initially chose DotBlock because of their competitive pricing structure, allowing me to expand as needed. Problem resolution, fortunately for myself, has been rare and very quickly handled. I've been happily surprised by the very reliable up-time of my server and the unmetered bandwidth is a big plus. I highly recommend DotBlock to my customers and friends.

5 Stars

Thomas - VA - United States 5 Nov 2014

I've been using DotBlock on and off for a year or so. I've had many dealings with customer support. It is by far the most enjoyable customer service experience I've had. I do have a few complaints, like unexplained down-time, frequent pings in excess of 500ms, and paying $15 for a windows license. However, having said that, every other company I've looked at provides similar services for within $5-10 of the price I'm paying, and the other companies I've tried, were literally such horrible customer service experiences, that I gladly pay the $5-10 extra.

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